14E - Face-To-Face: Speaking And Listening (Part 1)

Front 1

An effective voice drives home _______ or _________

Back 1

Ideas or information

Front 2

The use of notes, higher or lower, is called ________

Back 2

Pitch

Front 3

Use a downward inflection for _____

Back 3

Certainty

Front 4

Use an upward inflection for ________

Back 4

Uncertainty

Front 5

__________ is the art of expressing words distinctly

Back 5

Articulation

Front 6

__________ is the ability to say words correctly

Back 6

Pronunciation

Front 7

___ _______ is one of the most important factors in nonverbal communication

Back 7

Eye contact

Front 8

Effective body movement can be described as _______ and __________

Back 8

Free and purposeful

Front 9

Effective gestures are both _________ and ________

Back 9

Natural and purposeful

Front 10

What are the three nonverbal communication factors?

Back 10

Eye contact
Body movement
Gestures

Front 11

What are the six verbal communication factors?

Back 11

Rate
Volume
Pitch
Pause
Articulation/Pronunciation
Length

Front 12

Three types of delivery formats?

Back 12

Impromptu
Prepared (formally extemporaneous)
Manuscript

Front 13

This delivery format is where people _______

Back 13

Impromptu
Respond

Front 14

This delivery format may involve little warning or preparation

Back 14

Impromptu

Front 15

A good ________ speaker has achieved the highest level in verbal comms

Back 15

Impromptu

Front 16

This delivery format refers to times where the speaker has ample time to prepare

Back 16

Prepared (formally extemporaneous)

Front 17

This delivery format involves a thorough outline and careful planning

Back 17

Prepared (formally extemporaneous)

Front 18

This delivery format requires every word spoken to be absolutely perfect

Back 18

Manuscript

Front 19

Three types of speaking?

Back 19

Briefing
Teaching lecture
Formal speech

Front 20

The best military briefings are _______ and ________

Back 20

Concise and factual

Front 21

The major purpose of a briefing is to _________

Back 21

Inform listeners about a mission/op/concept

Front 22

Every good briefing has these three qualities

Back 22

Accuracy
Brevity
Clarity

(ABCs)

Front 23

Which quality distinguishes a briefing from other types of speaking?

Back 23

Brevity

Front 24

This type of speaking is the most often used in the USAF

Back 24

Teaching lecture

Front 25

This type of speaking can be either ______ or _______

Back 25

Teaching lecture
Formal or informal

Front 26

A formal speech generally has one of three basic purposes?

Back 26

Inform
Persuade
Entertain

Front 27

This type of speaking is a narration concerning a specific topic but does not involve a sustained effort to teach.

Back 27

Formal speech

Front 28

Examples of this speaking type are orientation talks and presentations at commanders' calls

Back 28

Formal speech

Front 29

Recruiting speeches and court-martial summations are examples of what type of speaking?

Back 29

Persuasive

Front 30

What is an example of an entertaining speech?

Back 30

Dining out speech