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44 Cards in this Set

  • Front
  • Back

Accountability

Willingness to take credit and blame for actions

Affirmation

To say that something is true in a confident way

Authoritarian

Expecting or requiring people to obey rules or laws : not allowing personal freedom

Bias

A tendency to believe taht some people, ideas, etc., are better tahn others that usually results in treating some people unfairly

Body Language

Movements or positions of the body that express a person's thoughts or feelings

Business Letter

A formal letter following the business letter template

Cultural Sensitivity

Being aware that cultural differences exist and have an effect on values, learning, and behavior.

Defeatist

A way of thinking in which a person expects to lose or fail

Democratic

Relating to the idea that all people should be treated equally

Digital Etiquette

Or netiquette as its sometimes called, is basic set of rules you should follow in order to make the internet better for others, and better for you

Discrimination

Unequal treatment based on such factors as race, religion, nation, gender, age, or physical appearance

Diversity

Variety; the positive result of people in different racial, ethic, and cultural backgrounds working together

Ethics

The principles of conduct that govern a group or society

Etiquette

The rules indicating the proper and polite way to behave

Extinction

The process of eliminating or reducing a conditioned response by not reinforcing it

Fairness

Treating people in a way that does not favor some over others

Gossip

Information about the behavior and personal lives of other people

Harassment

To annoy or bother (someone) in a constant or repeated way

Inferior

Feelings of having little or less importance or value

Integrity

Following a strict code of conduct or standard of values

Laissez-Faire

Operate with very little interference from authority

Mature

Having or showing the mental and emotional qualities of an adult

Memorandum

A usually brief written message or report from one person or department in a company or organization to another

Motivation

The act or process of giving someone a reason for doing something

Nonverbal Communication

Communication without the use of words

Optimisim

A feeling or belief that good things will happen int he future : a feeling or belief that what you hope for will happen

PEssimism

A feeling or belief that good things will happen in the future

Plagiarism

The act of using another person's words or ideas without giving credit to that person

Prejudice

An unfair feeling of dislike for a person or group because of race, sex, religion, Etc.

Professionalism

The skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well

Punctuality

Arriving or doing something at the expected or planned time

Respect

A feeling of admiring someone or something that is good, valuable, important, etc.

Self-Concept

How people view their own skills, interests and competence level

Self-Discipline (control)

Training of oneself; correction or regulation of oneself for imporvement

Self-Esteem

How one views oneself; a feeling of good will with regard of how you feel about yourself; pride; confidence

Self-Observation

Observations of one's own appearance

Sexual Orientation

The inclination of an individual with respect to heterosexual, homosexual, and bisexuall behavior

Social Networking

The creation and maintenance of person and business relationships especially online

Stereotype

An oversimplified and distorted belief about a person or group

Superior

Better than other people

Tact

The ability to do or say things without offending or upsetting other people

Team

A group of people who work together to set goals, make decisions, solve problems, and put ideas into action

Verbal Communication

Expressed in words

Visualization

Formation of mental visual images