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33 Cards in this Set
- Front
- Back
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Levels of power |
Macro, intermediate, micro, individual |
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Spheres of power |
Economic, social/cultural, individual, technological, environmental, political |
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Corporate Social Responsibility |
Economic, legal, ethical, philanthropic |
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Stages of CSR |
Elementary, engaged, innovative, integrated, transforming |
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Triple Bottom Line |
Economic, social, environmental |
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Stakeholder attributes |
Legitimacy, power, urgency |
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Stakeholder management capability levels |
Rational, process, transactional |
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Strategy levels |
Enterprise, corporate, business, functional |
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Crisis types |
Economic, physical, personnel, criminal, information, reputation, natural disaster |
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Crisis stages |
Prodromal, acute, chronic, resolution |
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Business ethics approaches |
Conventional, principles, ethical tests |
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Ethics questions |
What is? What ought? Get from is to ought? Motivation? |
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Management ethics models |
Immoral, amoral, moral |
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Elements of moral judgement |
Imagination, identification/ordering, evaluation, tolerance of ambiguity, integration of managerial/moral competence, sense of obligation |
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Ethics levels |
Personal, organizational, industry/profession, society/global |
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Ethical tests |
Common sense, one's best self, disclosure, ventilation, purified, big four (greed, speed, laziness, haziness), gag |
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Ethics principles |
Teleological, deontological, aretaic |
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SA8000 |
Child labor, forced labor, health/safety, freedom of association/bargaining, discrimination, discipline, working hours, compensation, management systems |
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Transparency International |
Corruption Perception Index, Bribe Payers Index |
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Center for Public Integrity |
Public Integrity Index |
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GBS Codex principles |
Fiduciary, property, reliability, transparency, dignity, fairness, citizenship, responsiveness |
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Consumer's Magna Carta |
Safety, be informed, choose, be heard |
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Ethics of quality |
Contractual theory, due care theory, social costs view |
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TQM |
Ethics, integrity, trust, training, teamwork, leadership, recognition, communication |
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Environmental issues |
Climate change, energy, water, biodiversity/land use, chemicals/toxics/heavy metals, air pollution, waste management, ozone layer, oceans/fisheries, deforestation |
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Sources of employee rights |
Statutory, collective bargaining, enterprise |
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Employment-at-will exceptions |
Public policy, implied contract, good faith |
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Alternative Dispute Resolution |
Open-door, hearings, ombudsman, peer-review, arbitration |
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Privacy |
Be left alone, autonomy, determine for oneself when/how/what is communicated |
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Title VII |
Race, color, religion, sex, national origin |
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Strict scrutiny |
Meet compelling government interest and narrowly tailored |
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Balanced Scorecard |
Internal business process, learning and growth, customer, financial |
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Views of firm |
Production, managerial, stakeholder |
