Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
8 Cards in this Set
- Front
- Back
|
The Chinese symbol for listening includes four elements:
|
1 attention
2eyes 3 years 4 heart |
|
|
What are the four phases of listening process?
|
1 threshold listening
2 critical listening 3 empathetic listening 4 constructive listening |
|
|
Trigger words?
|
Words that aroused such call fulfilling that they interfere with the ability to listen critically and constructively.
|
|
|
Trigger words can be positive, negative or deceptive. Explain.
|
They can relate to values and traditions, also racist, sexist, or religious slurs
|
|
|
What are the four R's?
|
1 Relevant
2 representative 3 recent 4 reliable |
|
|
What is an interference?
|
Assumptions based on incomplete information
|
|
|
What is the difference between criticism and critique?
|
A criticism suggests focusing on what someone did that was wrong. A critique is helpful and supportive emphasizing as well as weakness.
|
|
|
What are overall considerations for speech
|
1 Commitment
2 adaptation 3 purpose 4 Freshness 5 ethics |
