Zappos Holacracy Case Study

Great Essays
Thesis Statement
I am going to discuss Zappos Holacracy culture. the selection process on how they gather their prospective employees and conclude the essay with the employee turnover rate once the Holacracy policy was instituted in 2015.
Methodology
My objective will be carried out by using online resources and describing how holacracy effects the employees of Zappos company. This method will be utilized from several different case studies and research sites. I will also use past employee’s reviews of the environment and how they felt when Holacracy policy was instituted during their time of employment. As well provide facts with the high turnover rate due to the Holacracy culture that implement the removal of managers titles, responsibilities
…show more content…
Zappos invested a lot of time developing fine tuning its shipping and delivery process, which, far exceeding their online shoe sites competitors. With their company culture on recruitment processes and their hand selections of employment candidates by showing all employees with respect and their interaction with other employees. This first phase of selection allows them to cherry pick their candidates to ensure they fit into Zappos Holacracy working culture of mutual respect and teamwork without identifying leadership roles.
Holacracy Culture
Zappos Holacracy culture is by empowering people to make meaningful decisions that drives change; by using Holacracy practices, it allows the organization’s employees untapped creative power to pursue its purpose in the company (Holacracy, 2017). In a normal traditional office culture, a job description would be to have one person be responsible for an exact job. In the Holacracy culture, roles are defined around the work and not the people and people fill in several roles. When it comes to managers and their delegation powers they have a high stake in the company’s interests and their decisions always is the final decision. With Holacracy, data and decision authority are distributed to teams and as a consensus they are made
…show more content…
408). Zappos goal is to do away with the path-goal leadership model in which the leader influences the followers’ perception of work of self-development and the goals they must attain (Ivancevich, 2016 p. 4013). Zappos culture allows every employee to develop and have their creative influence for the better of the company.
This allowed the company to revolve to be a more formal and high collaborative atmosphere mirroring the style of a family environment. This allows Zappos to be a delightful place where employees want to work and spend their time. Adding to the emphasis that every employee treats each other as family which in turn builds a fun working relationship for every employee.
This allows every employee to foster their passion and joy in ideas and their workplace establishing a tight and cohesive culture that is promoting the company’s continued success and growth. Employees are not quick hires, but have to go to an induction process in which there evaluated on how they treat people and their interactions with

Related Documents

  • Great Essays

    Globoforce Case Study

    • 1451 Words
    • 6 Pages

    Introduction A leader is a person who leads a group of team and drives them towardsthe achievement of company’s goal and objective (Adair, 2007). He motivates people working under him and gets the work done by them. However whenever a leader exercises his power and responsibilities some problem occur, some conflicts arise. This report will address those topics.…

    • 1451 Words
    • 6 Pages
    Great Essays
  • Decent Essays

    Hrm/531 Final Project

    • 362 Words
    • 2 Pages

    According to Steve Denning, “in a Holacracy-powered company are made autocratically, by someone in a clear role with the clear authority to do so (and clear expectations that go along with that authority)” (2015, p. 3). The biggest question will later be answered by everyone regarding whether the practice of holacracy actually works. Do the employees and investors actually buy into this system? What companies have failed and what companies have succeeded? We have also begun working on an annotated bibliography.…

    • 362 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Zappos looks for driven people, willing to take on projects no matter the size and see them through to the very end taking 100% responsibility. Since establishing project leaders based on drive, employees feel empowered to make decisions on how to properly handle…

    • 801 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Trader Joe's Case Summary

    • 548 Words
    • 3 Pages

    Joe Coulombe in 1967 created an upscale specialty market called Trader Joe’s which is known for selling a variety of California wine with gourmet food. However, in order for Coulumbe products to sell he had to develop an environment where serving customers was priority. Trader Joes Company succeeds in the effort of serving their customers because of the impact of motivation, morale, and organizational practices by their employees. Coulombe thrived on the creating an environment where his employees feel that their job is important.…

    • 548 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Consistency In Onboarding

    • 1712 Words
    • 7 Pages

    Consistency. Consistency in onboarding is beneficial for companies that have multiple locations or facilities. Developing a structured onboarding program ensures that each new employee receives the same message about the company’s culture, mission, vision, core values, and brand. Adding a segment to the onboarding program before the new employee begins position-specific training will send a consistent message to all levels of the company about who they are (Sims, chapter 8). Krista Rice and Janice Shanahan, part of Red Lobster’s Training and Development team, recognized the need for a structured program for their restaurant with 650 locations and an average of 4,100 new employees each month.…

    • 1712 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    Comparing Organizational Structure When people think of organizations such as Apple and Walmart, the building is not what most people think of to define the organization; the customers love the product or the low cost the organization provides. Each organization has an established culture and a competitive advantage plan that is understood in their respective market (Zismer, 2011). The purpose of this paper is to identify the Ternary Software’s organizational structure. Next describe the four structural dimensions of Ternary Software and how the dimensions affect the efficiency and effectiveness of the Ternary Software. Third, systhesis the Porter’s competitive strategies model to Ternary Software.…

    • 1100 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    People, who are motivated, tend to work harder to reach their goals. Disbelieving the processes within the company can be dangerous, because employees who feel obligated to abide to the organizational culture, work simply because of the fear of being unemployed, instead of in hopes of group achievements. “For example, if a company is in the high-tech industry, having a culture that encourages innovativeness and adaptability will support its performance. However, if a company in the same industry has a culture characterized by stability, a high respect for tradition, and a strong preference for upholding rules and procedures, the company may suffer because of its culture.” (Carpenter, Taylor, Erdogan, 2009, p.185).…

    • 821 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    The belief is that happy employees help keep customers happy (Dean, 2013). For instance, the company provides support for working mothers and supports them in their endeavors to advance their careers, with offerings like tuition assistance. The mental model emphasizes positive inter-office interrelations, thus building trust within the workplace. Verizon Wireless is listed as one of the best companies for workers to seek employment because of this strong model of positive interrelations with its employees, flexible working schedules, and incentives for employees to further their careers (“Working Mothers names Verizon Wireless among 100 best firms,” 2008). By appreciating and encouraging individual interests within the company, Verizon Wireless builds a collective mental model of every worker’s success is a company achievement and, vice-versa, the company’s success contributes to the success of every individual (Computerworld,…

    • 1654 Words
    • 7 Pages
    Great Essays
  • Great Essays

    Why We Hate HR: Reaction Paper Hammonds’ “Why We Hate HR” makes it very clear that he does not like the Human Resource (HR) department, however Hammonds’ opinion about why he doesn’t like HR lacks important key facts and issues. One of the main issues Hammonds emphasizes about HR is the departments’ lack of involvement with overarching strategic mission planning of the company. He mentions several reasons for this including that HR does not understand business strategy, HR is not concerned with the bottom line of the company but rather more concerned with employee satisfaction, HR is more concerned with preventing litigation and enforcing rules then helping individuals and finally, HR is too concerned with picnic planning and payroll which,…

    • 1371 Words
    • 6 Pages
    Great Essays
  • Great Essays

    Key to Wal-Mart’s organizational culture is the understanding that its associates and the people Wal-Mart serves are its greatest assets, without which the organization could not succeed (Three Basic Beliefs, 2007). Organizational culture at Wal-Mart encompasses several key concepts, including sustainability, associate values and benefits, community giving, foundational and matching grants, scholarships, volunteerism, and personal development. Its effects are observed throughout the organization, from high level executives taking time to listen and respond to concerns of front-line associates choosing to exercise the open door policy, to employee meetings soliciting ideas and feedback from associates, regardless of tenure or location held, taking place in each of its stores. Customers experience its effects in the cheerful greeting received when entering or exiting a store and in Wal-Mart’s liberal merchandise return policies, while members of surrounding communities benefit from its community outreach…

    • 2310 Words
    • 10 Pages
    Great Essays
  • Decent Essays

    Costco’s strategy as a retailer demonstrates that it values its employees as much as its customers. In chapter eight it states that an organization which supports employee development creates a system where employees can meet their goals, as well as, giving them the opportunities to select activities which develop their job skills and relationships within the company. (Chapter 8, page 2). The executives of the corporation have confidence in the structure of their company and their top down methodology.…

    • 329 Words
    • 2 Pages
    Decent Essays
  • Great Essays

    At Walt Disney world, one of the best company worldwide, more than five thousand employees, in our location, about eight hundred, but in the engineering department, the company has approximately forty employees. Most of the employees are of different ethnicity, different behaviors, different lifestyles, but those things don 't stop us to be happy and enjoy working for such company. Despite all the benefits this company bids to its employees, we can see employees ' behaviors have tremendous importance for the effectiveness of Walt Disney World. As (Stroh, Northcraft, and Neal 2001) indicated, many factors may influence employee behavior, be it wages or other awards. Analyzes how employees ' behaviors influence the effectiveness of the Walt Disney…

    • 1035 Words
    • 4 Pages
    Great Essays
  • Great Essays

    Assignment 1 |Description |Marks out of |Wtg(%) |Due date | |Essay |100 |10% |1 April 2016 | |Length:2000words+/-10% | | | | This assignment is based on the Billy’s Building Supplies Inc. case study and is designed to assess your level of achievement in the learning objectives from Chapter 3. To complete this assignment you need to read the case study at the end of these instructions then write a 2000 word academic essay response to the questions below. Essay topic There…

    • 3133 Words
    • 13 Pages
    Great Essays
  • Superior Essays

    Susan Shapiro and Workplace Safety 1. What groups will benefit? People who are getting benefited out of this case is Susan Shapiro. She was able to take the first step to help employees who are working in the drying shed. This is all about the achieving the self-satisfaction.…

    • 1119 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    Walmart human resource management has many issues that require attention and fix in order to maintain a healthy business. The firm has many gaps, which can be found at some part of its Human Resource management, such as organizational structure, recruitment, selection, retention, training, performance management, compensation, and career development. Wal-Mart must be aware of these gaps because they can cost the company greatly if they do not get the right treatment. However, the company must emphasize on Human Resource Management role in fixing issues and creating value for both employees and business.…

    • 817 Words
    • 4 Pages
    Improved Essays