By meeting with these groups individually, employees are more likely to voice concerns they may have with management. This will allow upper management to tailor workshops or training programs that will enable middle management to better engage employees and make them more aware of concerns. An example of these types of meetings as mentioned in Skidmore-Williams’ (2013) article “Communication Provides Foundation for Being a ‘Best Place to Work’”, The auditor general and his executive team regularly visited field offices for town hall meetings and separate group meetings with staff members and with supervisors. Companies like Recreational Equipment (REI) use a more modern way of meeting by using social media as a platform to meet with employees and let them voice their concerns in what they call their “company campfire” (Vorhauser-Smith, …show more content…
Workplace surveys are used as a tool to help management identify communication issues that may be pertinent in their organizations. These surveys will give an employer a snapshot of how employees feel about their place in the organization. Whether they feel as if they are a valued member of a team and if their skills and knowledge are a valuable asset to the team. The benefits of a well conducted employee survey include: improved employee satisfaction, lower turnover, reduced absenteeism, less infighting, increased trust in management, reduced inefficiency and higher customer satisfaction ("Employee Communication Surveys,"