Call Screening Fundamental Principles

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Fundamental Principles/Vision

Company X and its employees should always observe all appropriate laws and guidelines. Company X will not support the activities of employees who get results through encroachment of the law, or any dealings considered to be unethical. This involves receiving payments, bribes, or discounts for such acts. Company X will not tolerate any action that fails to stand the strictest of public scrutiny.

Standards and Procedures

Business and Financial Records:

Do not falsify any records, or intentionally mislead business associates.
Employees must be precise when gathering any information for Company X. We understand mistakes may happen. Only intentional efforts to distort or wrongly record transactions, or falsify Company X’s business records, are considered Code violations.

Conflicts of Interest:

Company X expects employees to perform their duties responsibly, honestly, and in agreement with the best interests of the company. Employees must not use their positions or the knowledge acquired as a result of their positions for private or personal benefit. If employees think they have participated in, or are currently participating in any activities
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Call screening involves our ethics firm listening to live or recorded telephone conversations. These calls will be selected at random. We are Complying with federal privacy laws by advising callers their conversation may be recorded, prior to the start of a conversation. Computer monitoring involves programs that allows you to see what is on the screen as well as what is stored on hard disks. we are looking for misappropriation of monies, falsifying documents or any activities that can cause a conflict of

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