Voice Recognition Research Paper

In this era of smartphones and computers, mankind seems to spend all of its time using one or the other. One very common feature, especially on smartphones, is that of voice recognition software. It is used to allow people use of their phones without using their hands. It is also useful for people with certain disabilities, such as blindness and some types of paralysis. The problem is, many voice recognition softwares work extremely well for people with certain accents, but do very little for people who do not have these specific accents. Thus, it creates an imbalance of resource availability, as well as a host of other problems. The first step to fixing this problem is understanding why it occurs. According to the provided article, voice …show more content…
For example, it can alter culture and society as well. As much as many would like to deny it or wish it was not so, smartphones are an integral part of many societies, especially in highly developed countries. Thus, simply by association, voice recognition software is an integral part of society to. The interesting thing is, voice recognition software is present in many facets of life outside of smart phones. For example, it is not at all uncommon for various companies to have an automated system for directing customer calls, in order to save time, effort, and money. However, many companies do not actually want to pay someone to do this job. Thus, they usually take one of two options. Some have a prerecorded that gives a person options that correspond to certain buttons on a phone and directs customers based on the buttons they push. Others use voice recognition software. One of the primary examples of this is Apple. If one were to call Apple for customer service, he or she would automatically be connected with an answering machine. However, this does not work like a regular answering machine. Instead, it listens to what the customers say to sort them. For example, if someone called with a problem with a laptop, it would ask for information such as the type of computer, the problem, and the computer’s serial number. It then connects the user with an employee who assists the customer with the …show more content…
However, there are many issues that still need to be worked out. The fact that it doesn’t work for certain people, based entirely on their accents, is unacceptable. It seems like it should be a fairly easy issue to fix. While there may be less archived audio to use for certain accents, especially when compared to accents from the United States, the United Kingdom, and Canada, there still has to be some. It seems more like an issue of unwillingness to fix it than an inability to do so. The imbalance of power and resources created by the ability or inability, depending on the user’s accent, to use voice recognition software is something that can be fixed and should. By fixing this, it would not only improve smartphone sales worldwide, it would also change culture, hopefully for the