British Airways Corporate Identity

Improved Essays
1. Corporate identity, corporate image and corporate reputation are important public relations concepts which are closely interrelated and at the same time totally different.
Explain their similarities, differences, and their relations.
Corporate identity comes along with its company’s culture. Identity is built on company’s wishes and how they want to be seen. Corporate identity helps organizations to answer questions like "who are we?" and "where are we going?". Corporate identity also allows consumers to denote their sense of belonging with particular human aggregates or groups (Chouliaraki, 2010). In an example, British Airways uses the line “The world’s favorite airline”. It’s the perception they want to create. This corporate identity
…show more content…
The PR practitoners can bring strategies and tactics to handle public exposure quickly, confidently and competently. PR people can handle everything with media. They can monitor media coverages, organize press conferences, update the media about the issue or crisis. Also they can give briefs about the issue/crisis to spokeperson, CEOs or managers. They would deal with the stakeholders. Timing, rapid actions, good judgments would be very important in these issues or crisises so if not a Professional would do the job, whole thing, even small issues can give damages that are no return.

4. What is the function of internal Pr/employee communication in a Corporation? How does it differ from the human resources?
Employee communication is usually seen as one of the key elements of an organizational strategy of employee involvement. Many researches show that people derive greater satisfaction from their jobs and perform to a higher standard when they are engaged in their workplace. Effective communications is an essential feature of engagement. Basically, employee relations are related to problems accure inside of the organization. To keep a healty working place, it’s essential to please everyone.
It is important to have good vibes in the work place because of these reasons:
• One person cannot make decisions on her/his
…show more content…
As in a PR practitioner role, they must do lots of things including talking on behalf of the organization, helping them decide what is right to do, clean whatever conflict company and another organization face. In that case, there are lots of responsibilities on the shoulders of PR people. Ethic perspectives varies from country to country or organization to organization. In this differentiations, there are some obligations that were created in time. They must act as balancing with helping company’s goals happen and keeping public happy. Through time, PR was seen as smoke and mirrors, all lies. Because of its origin, propraganda and manipulation, there were so many battles in the PR industry to make wrongs right. It leads us to credibility. PR has been accused for hiding information, biased approach, promoting questionable organizations etc. It all ends with lies and manipulation. Not only they were accusations, they were also true. So, code of conduct for PR ethics was a need to gain public trust. “ These codes invariably demand honesty, accuracy, loyalty and principles of fairness and non-competition among members, however each professional organization refines its own code according to the environment in which it

Related Documents

  • Superior Essays

    If an organization aims to be successful, which most do, a crucial part in that success is strong leadership skills and a healthy employee/boss relationship. CEO Jay S. Schottenstein, who runs American Eagle Outfitters is an example of how communication can positively and negative effect an organization. This company uses a classical approach with a downward communication style. There is a lack of attentiveness towards employees but have a high understanding and care for production and clientele. I have personal experience on how corporate communicates and operates with employees because I was employed by this company during high school.…

    • 1317 Words
    • 6 Pages
    Superior Essays
  • Great Essays

    BUSINESS UNIT STRATEGIES BJ’s work on the business model of low cost differential strategy. This strategy has been quite successful for them and the chain currently operates 215 club locations and more than 120 gas stations across 15 states. The company says that its mission is “to provide brand named products to their customers at prices that are lower than the prices found at department stores, retail operations”. There are two types of members, small business operators and consumer members. While all the other competing clubs considers small business operator to be their foremost member, BJ’s focuses more on retail customers and this approach can be seen in their merchandising, real estate and club operation strategies.…

    • 1724 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    The internal and external perceptions of organizations are influential factors that not only affect an organization’s reputation, but also the organization’s communication competencies. Therefore, in today’s world consumed with exposing wrongdoings and promoting personal and organizational agendas, it is imperative that organizations have a strong public relations strategic organizational communication function. After all, public relations protect and defend an organization’s reputation and ultimately ensure its positive and well-received status among members inside and outside of the organization. For example, when issues arise, it is the department or office of public relations within an organization that must immediately respond to…

    • 1073 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    What if Target changed its colors? We all know that large companies not only sell the product, which is much more than that. That is a story that allows you to mind of people and stay to live in it. A brand is much more than a name and a logo; it's much more than that.…

    • 608 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    We Plorin was asked her definition of public relations, she gave her answer in many parts. When working with clients, she breaks down her goals as "helping them understand what they what to say, understanding who they really want to say it to, and then finding out where those people are. " She acknowledges that the definition of public relations in constantly evolving. However, she noted that the constants in the definition include perception, media relations, influence, and anything that is beyond paid advertising.…

    • 338 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    ASL Fury

    • 594 Words
    • 3 Pages

    Public relations is sometimes described as the anvil upon which public opinion is forged. This means that public relations plays a key role in how a company is viewed by the public. Whether this view is negative or positive, its strongly affects the success of that company. A company needs to take measures to ensure the public opinion is in their favor.…

    • 594 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    For example, public relations employees must represent the company perfectly and put the company's marketing plans, they must cooperate with the press, such as photographer, editor and director. The fashion world, it is difficult to control it, so public relations employees spend most of their time in solving some urgent matters, but they have focused mostly on highlighting the brand, through communication with the editors, and seeing patterns that need for next photography session. For example, talk to hairstylists celebrity to coordinate the view and arrange photography, interviews, and deal with all the business and all that is relevant to their brand (Aljamila،…

    • 1169 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    In her book, No Logo (2000), Naomi Klein sheds light on the opposing forces of corporate rule, and seeks to understand the conditions, whether cultural or economic, that mark the emergence of an inevitable political movement still in its early stages. She wants her audience to walk away at the end of the book, aware of the “cracks and fissures beneath [the brands’] high-gloss facade (Klein 18).” The opening chapter, “No Space,” educates the reader on how corporate brands came into existence, when they dominated the market and landscapes, and why they are ubiquitous. Klein also describes brands and logos as more than just images companies utilize to identify themselves with; they possess souls, manipulating consumers.…

    • 663 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Grunig’s Excellence theory, developed in the 1970s and 1980s, posits an umbrella concept which intends to explain the value of public relations as well as its mechanisms within the organization and with its external stakeholders (Grunig, 2008). The model revolves around the assurance that decisions made by companies consider the stakes and benefits between the organizations itself and its stakeholders. The most essential element of the Excellence theory is the degree to which a public relations operation involves itself in the strategic planning of a company rather than as an information outlet, in relation to the crucial decisions made by others in the organization. It endeavours to cultivate more negotiation culture and deepen collective…

    • 929 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Communication is an imperative component of the society and any organization. The success of any entity is dependent on effective communication and thus its importance is demonstrated by the efficiency of daily operations. Therefore, the importance of effective communication cannot be underestimated and lack of poses an adverse impact on the professional and personal life of an individual as well as an organization. People in an organizational entity spend almost three-quarter of their time in interpersonal scenarios where they interact with subordinates and staff as well as receive instructions from the administration; thus, it is apparent that at the foundation of the problems characterizing organizations is poor communications. Hence, effective…

    • 1725 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Public relations is the bridge from the media outlets to a client’s expected reputation together. With public relations, it keeps the lines of communication open between the public and a company. It builds a stronger relationships. It is important that companies know their customers or their audience. They need to feel that you care about them and treat them as an actual person and that is where a public relation specialist comes in.…

    • 1228 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Colgate Brand Analysis

    • 1427 Words
    • 6 Pages

    Q1: Define brand. What do brands mean to you? What risks do they cover for customers and business firms? (by Mahnoor Aziz) Ans.…

    • 1427 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    Introduction Employee engagement is a workplace tactic that brings about the ideal conditions for all associates of an organization to: excel each day, commit to their companies’ goals, and be driven to contribute to the organization’s success. Employee engagement can be measured and can vary from poor to great. Nurturing employee engagement in the workplace can also deepen communication between members of an organization and increase the overall productivity. The purpose of this study is to establish whether there is a relationship between employee engagement and employee satisfaction. Problem Statement Employee satisfaction and employee engagement are similar ideas that are significant to organizations who want to preserve their employees’…

    • 1767 Words
    • 8 Pages
    Improved Essays
  • Improved Essays

    Brand Loyalty Case Study

    • 1599 Words
    • 7 Pages

    repurchase or otherwise continue using the brand and can be established by repeated buying of a product or service or other positive behaviours such as word of mouth advocacy (Dick and Kunal, 1994). Brand loyalty is more than simple repurchasing, however, customers may repurchase a brand due to situational constraints (such as vendor lock-in), a lack of possible alternatives, or out of convenience (Jones et al., 2002). Such loyalty is referred to as "spurious loyalty". True brand loyalty exists when customers have a high comparative attitude toward the brand which is then exhibited through repurchase behavior (Reichheld and Earl, 1990), (Reichheld, 1993). A second dimension, however, is whether the customer is committed to the brand.…

    • 1599 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    Positive Work Environment

    • 761 Words
    • 4 Pages

    All human beings hugely rely on their environment and workplace surroundings. Since most people spend an extensive amount of their time at work, one of the most crucial factors that an employer should be concerned with is positive atmosphere within an organisation. Physical environment gives an effect on productivity, performance and even interaction between colleagues. A workplace setting is the most critical aspect in keeping an employee satisfied in today’s business world. Looking at the fact that the interior atmosphere changes constantly and workers have limitless job opportunities, it becomes nothing but logical that businesses are in a bigger need of their employees rather than the opposite, employees needing the business.…

    • 761 Words
    • 4 Pages
    Improved Essays