Telephone Essay example
In its primitive days, the telephone was all but cumbersome. It means when someone was to make a call, the caller had to go through an operator to connect the caller to another party. The telephone was also better at …show more content…
At my job for example, the telephone has multiple functions. One is the paging system to reach someone. All a caller has to do is to dial the digits 8, 0 and 5 then the # sign and mention the person’s name and his voice can be heard throughout the building. This is useful if the caller does not know the extension of the person to be contacted. An extension is the last four digit of a phone number in the business that can be dialed without having to dial the entire phone number.
Another convenient usage of the phone in my company is the four digit dialing system. If the call is to be placed within the premises, the caller does not have to dial all the seven digits. As mentioned above, only the last four digits need to be dialed. However, this feature extends from our plant in San Dimas California to our main office in Foster City, Ca. Most companies in the U.S. though have this type of feature on their communication system in place.
The phone system also features music in the background while a caller is on hold. This is important because without music, it is easy to lose a potential customer or client when the phone is dead silent. Moreover, the system has a transferring aspect as well. This feature is a three step process in which a person puts a caller on hold then dials the intended number, unholds the caller then that person on the other line presses the transfer button. This is a