Telephone Essay example

609 Words 3 Pages
Since its inception, the telephone has become one of the most important inventions of all time. Although some were skeptical about its replacement over telegrams, in the end the advent of this fine communication equipment has won the hearts of many. As a matter of fact, the telephone system had come to numerous facelifts that it literally connected the world before the internet was born. Because of its importance, homes and businesses can not live without it. In the U.S. alone, most if not all have a phone in the house.
In its primitive days, the telephone was all but cumbersome. It means when someone was to make a call, the caller had to go through an operator to connect the caller to another party. The telephone was also better at
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Nowadays, the telephone system can be configured to suit a business’ needs.
At my job for example, the telephone has multiple functions. One is the paging system to reach someone. All a caller has to do is to dial the digits 8, 0 and 5 then the # sign and mention the person’s name and his voice can be heard throughout the building. This is useful if the caller does not know the extension of the person to be contacted. An extension is the last four digit of a phone number in the business that can be dialed without having to dial the entire phone number.
Another convenient usage of the phone in my company is the four digit dialing system. If the call is to be placed within the premises, the caller does not have to dial all the seven digits. As mentioned above, only the last four digits need to be dialed. However, this feature extends from our plant in San Dimas California to our main office in Foster City, Ca. Most companies in the U.S. though have this type of feature on their communication system in place.
The phone system also features music in the background while a caller is on hold. This is important because without music, it is easy to lose a potential customer or client when the phone is dead silent. Moreover, the system has a transferring aspect as well. This feature is a three step process in which a person puts a caller on hold then dials the intended number, unholds the caller then that person on the other line presses the transfer button. This is a

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