Introduction
When you hear Starbucks’s name the first two things that crosses you mind are coffee and the twin-tailed mermaid. Starbucks is an American coffeehouse chain, it was established by Howard Schultz in 1971 in Seattle, Washington. And just like any business Starbucks began as a small single shop that roaster and sells coffee, it had since grown and became one of the largest retailers in the coffee industry with more than 24,000 stores in 70 countries worldwide and still growing at a non-stop rate.
Problems
Although Starbucks is the #1 coffee shop in the United States, it’s just like any other company; Starbucks faced some struggles throughout the years, and one of the most obvious problems that the company had dealt with is the financial …show more content…
But on the other hand with all of the large semi-automatic machines that blocked the customer’s view from seeing the barista and the coffee making process. Since there was not much a customer-barista relationship anymore Starbucks and they sort of focused more on the product itself rather than the customer Starbucks lost the whole atmosphere that it previously aimed to build. What they did to solve this problem is changing the big machines with smaller and superior machines to make better eye contact with the customers and offered a new menu that allows you to customize you own drink with over than 87,000 possible drink combination to order …show more content…
because if you visited the ones there and compered it with the ones we have here in Oman they’re totally different in so many ways. Starting from the food menus to the cups and gifts. The company should step up their game by re-modeling their place and start using up-to-date technology to make it easier for the customer. For example we don’t have a drive-thru nor a branched that’s opened 24/7 here in Oman, and we don’t have the Starbucks app although its available in most of the other countries specially that nowadays you could literally buy and pay and get your order without even having to leave you house. In the end Starbucks have a humongous number of loyal customers around the world and to keep those customer coming back you need to make sure that they’re satisfied with the survives that you have to offer.
Conclusion
Lastly, Starbucks had many problems throughout the years, although they always managed to overcome problems and managed to maintain their customer’s loyalty and managed. It has somehow intertwined itself with their customers’ lives, becoming a huge part of their daily
When you hear Starbucks’s name the first two things that crosses you mind are coffee and the twin-tailed mermaid. Starbucks is an American coffeehouse chain, it was established by Howard Schultz in 1971 in Seattle, Washington. And just like any business Starbucks began as a small single shop that roaster and sells coffee, it had since grown and became one of the largest retailers in the coffee industry with more than 24,000 stores in 70 countries worldwide and still growing at a non-stop rate.
Problems
Although Starbucks is the #1 coffee shop in the United States, it’s just like any other company; Starbucks faced some struggles throughout the years, and one of the most obvious problems that the company had dealt with is the financial …show more content…
But on the other hand with all of the large semi-automatic machines that blocked the customer’s view from seeing the barista and the coffee making process. Since there was not much a customer-barista relationship anymore Starbucks and they sort of focused more on the product itself rather than the customer Starbucks lost the whole atmosphere that it previously aimed to build. What they did to solve this problem is changing the big machines with smaller and superior machines to make better eye contact with the customers and offered a new menu that allows you to customize you own drink with over than 87,000 possible drink combination to order …show more content…
because if you visited the ones there and compered it with the ones we have here in Oman they’re totally different in so many ways. Starting from the food menus to the cups and gifts. The company should step up their game by re-modeling their place and start using up-to-date technology to make it easier for the customer. For example we don’t have a drive-thru nor a branched that’s opened 24/7 here in Oman, and we don’t have the Starbucks app although its available in most of the other countries specially that nowadays you could literally buy and pay and get your order without even having to leave you house. In the end Starbucks have a humongous number of loyal customers around the world and to keep those customer coming back you need to make sure that they’re satisfied with the survives that you have to offer.
Conclusion
Lastly, Starbucks had many problems throughout the years, although they always managed to overcome problems and managed to maintain their customer’s loyalty and managed. It has somehow intertwined itself with their customers’ lives, becoming a huge part of their daily