Starbucks Socially Responsible Essay

Decent Essays
Starbucks makes business decisions that are both ethical and responsible. Has it done a good job communicating its efforts to consumers? Do consumers believe Starbucks is a socially responsible company? Why or why not?
Starbucks has done a good job in communicating their efforts of being both ethical and responsible to its consumers. They offer premium coffee with a premium price and are able to do so because it markets to consumers that it has been ethically sourced. Their 2001 Corporate Social Responsibility Annual Report states that, “...there is no conflict between doing good and doing well. At Starbucks, we believe the two go together” (Schultz and Smith, 3). They created their Starbucks Foundation which supports literacy programs and
…show more content…
Some donations are $6.9 million while others are $29 million; it depends on the program. Currently Starbucks is making $22.39 billion (Statista). Starbucks could afford to donate between $20-35 million of their annual budget to these programs.
How do you measure the results of Starbuck’s socially responsible programs?
The results from Starbuck’s socially responsible programs are based off of the impacts they are having on the local communities. If the efforts Starbucks is making are causing significant difference in the lives of those it is helping, it can then be determined if they have been successful or not. An example of this would be by working with the regions that supply the coffee, tea and cocoa. Starbucks is working on improving these regions access to education and agricultural training as well as increasing their levels of overall health amongst other things.
VIRGIN GROUP
How is Virgin unique in its quest to be a socially responsible and sustainable
…show more content…
According to their website, their purpose is to change business for good. This includes thinking about the long term impact from business decisions that are made; having articulated, embedded and measurable purposes in all of their businesses that resulting in positive impacts on customers, people, communities and the environment; embedding their purpose principles and values in both existing and new business investments; and pioneering systemic change beyond the Virgin Group as a global business leader and rising to the challenges (Foster). Owner Richard Branson also interacts with consumers on a personal level by calling them to get feedback on products and services and giving out gift cards or future travel discounts for delayed

Related Documents

  • Decent Essays

    Mkt 421 Week 4 Starbucks

    • 656 Words
    • 3 Pages

    Running head: STARBUCKS 1 STARBUCKS 4 Starbucks Hieu Le Columbia Southern University Starbucks Starbucks is the largest coffee chain in the world, which serves various coffee brands, pastries, and other foods for consumers in the United States, and in the world. The firm headquarter resides at Seattle, WA.…

    • 656 Words
    • 3 Pages
    Decent Essays
  • Improved Essays

    Starbucks (SBUX) first started in 1971 as a roaster and retailer of whole bean and ground coffee, tea and spices in a single store in Seattle’s Pike Place Market. Today, they have expanded to more than 23,000 retail stores in 68 countries. Starbucks is named after the First Mate in Herman Melville’s “Moby Dick.” The sea featuring a twin-tailed siren from Greek mythology also inspires the company’s logo. Their mission statement is: “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time”.…

    • 682 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Their actions to be socially responsible in all areas are by excellent treatment to customers, charitable programs to different communities and the environment, and lastly is the benefits to employers. This idea that Costco has in their business model is what makes them have the…

    • 903 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    EXECUTIVE SUMMARY Coffee market is continuously changing and this section include the marketing plan to show where Starbucks stands in this current market. Major changes in coffee industry include changes in the price of coffee, changes in buying habits of customers,new market entrants etc... Starbucks is well known for its exceptional coffee products and is regarded as the company that has revolutionized coffee business. Its origin is in Seattle,Wsahington. The company has its operations currently in 5 continents,in nearly 30 countries.…

    • 1975 Words
    • 8 Pages
    Great Essays
  • Superior Essays

    Social responsibility on the part of New Belgium brewing has not been restricted to reducing harm to the environment. New Belgium Brewing started a philanthropy program in 1995, and started a philanthropy committee (Fat Tire). Since the creation to these two entities, more than $8 million dollars has been donated their grant programs, and their employees have donated over 2,700 hours in community service (Fat Tire). Throughout my research, it has become apparent that not only is this their corporate culture but their efforts have become a part of the culture of their employees. The competitive advantage that this provides is that not only does the corporation show they are committed to giving back they also have instilled this value in their employees.…

    • 1464 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    Starbucks was able to find a $3 million funding from the U.S. Agency for International Development (USAID) to help build a research facility in Manizales, Colombia, to make sure that the get closer to the farmers, and have them received good training to become more knowledgeable on how to produce the best beans possible. The funds will also help pay for agronomists to analyze soil and inform growers on factors that affect profit and yield, including fertilizers, climate and pests. This move guaranteed that Starbucks gets the best beans possible, and directly from its source. In this way, Starbucks and farmers would get better prices and a guarantee production. At the same time, a sort of “lobbying” was going on in the political arena, where licenses, permits, compliances, and due processes were somehow oversighted.…

    • 786 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Starbucks’ community involvement includes environmental responsibility, which is best exemplified in “All partners should seek ways to proactively address the environmental impacts of our operations and incorporate the principles of the environmental mission statement into their work.” In addition to community involvement, Starbucks values integrity in an effort to prevent conflicts of interest, maintain accurate books and records, and honesty in disclosures. Finally, Starbucks values respect, much like Target, in the workplace and its store locations. Respect in the workplace comprises partners being entitled to work in an environment that is free of harassment, bullying and discrimination. In terms of customer service, employees must treat customers with respect.…

    • 736 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    According to the textbook, corporate social responsibility is “the way a corporation achieves a balance among its economic, social, and environmental responsibilities in its operations so as to address shareholder and other stakeholder expectations.” (Sexty, 2017) Tim Horton’s has named their corporate social responsibility framework Our Making a True Difference™ which represents their dedication to “making a true difference for individuals, our communities and the planet.” (Tim Hortons 2015) Their social responsibility activities are carried out via their relationship with the Tim Horton Children’s Foundation who sponsors programs such as Smile Cookie and Timbits Minor Sports.…

    • 863 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Starbucks: The Marketing Saga MBA 205 Marketing EMBA Dubai 2014/2015 Group A3 Over four decades since its inception, Starbucks positioned itself among the world's top ranking brands as the company grew from being a small coffee shop based in Seattle to becoming an internationally renowned name. This study sheds light on some of the marketing schemes that were utilized in the development of the brand, the distribution strategy, the pricing plan, and the communication approach to portray the Starbucks' journey towards globalization. 1. The Starbucks Brand Starbucks has been very successful, partly because of the triumph of its logo, symbol, and design.…

    • 3446 Words
    • 14 Pages
    Great Essays
  • Decent Essays

    Secondly, the identification of its own brand. It has always been, and will always be, about the quality that Starbucks brings to the consumer. The company is passionate about ethically sourcing the finest coffee beans, roasting them with expertise, and improving the lives of people who grow them. Starbucks is committed to significantly reducing and diverting the waste that the stores generate, and recycling is just one way in which they accomplish this goal. In 2006, Starbucks launched the industry’s first hot beverage paper cup with a 10% post-consumer recycled fiber.…

    • 903 Words
    • 4 Pages
    Decent Essays
  • Improved Essays

    In view of these factors, suppliers offer modest low bargaining power. 4.5 Threat Of Substitute Products And Services (moderate to high) In addition to high quality coffee, excellent customer service and a good atmosphere, Starbucks also sells premium coffee and coffee machines. High quality and brand loyalty reduce the threat of alternatives to a certain extent. The company's alternatives include tea, soft drinks, hot drinks and different types of fruit juices.…

    • 789 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Starbuck is has policies that guide its coffee purchasing, processing and selling. Through Coffee and Farmer Equity practices, the company is able to effectively manage the farmers. All the suppliers must conform to the business ethics cherished by Starbucks. Through social responsibility, the company is able to reach out to the surrounding community and manage it.…

    • 1096 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    Just as Starbucks connects with their customers, they value their employees, society and environment as well. Starbuck does this by sharing its economic success by supporting educational, health, and social service projects. The most important Starbucks contribution is to its coffee growers. Starbucks has the money to pay its coffee farmers, who in turns can uses traditional methods of farming, which helps preserve tropical forest. Back in 2001 Starbucks acquired help from the Conservation International group to help Starbucks revamp their ways of buying coffee and made a conscious decision to pay their coffee farmers a higher price for their coffee These coffee farmers must meet a list of social, environmental, economic, and quality standards.…

    • 1019 Words
    • 5 Pages
    Superior Essays
  • Great Essays

    Starbucks Mission Analysis

    • 1099 Words
    • 5 Pages

    Starbucks has one simple mission, which is “To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.” It is this mission statement which has contributed to the development of the brand over the past four decades, as it is found in Starbucks more than just a coffee shop. It is not just an “escape” for anyone who needs a break from their day-to-day work but also becomes a place for friends to hang out and even a venue for businessman to meet. We want to provide people - regardless of their age, occupation, or location - a unique experience: a coffee shop as a place to relax, work and make friends.…

    • 1099 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Starbucks Collaboration

    • 726 Words
    • 3 Pages

    In the beginning, Starbucks founders believed that coffee was much more than what Folgers and Maxwell house had to offer (Ferrell & Hartline, 2014). They felt the brands were too bland and that they needed to educate consumers about the rich brands of European style coffee. This basic branding decision was to enhance self-image carrying a status of being prestige and high quality that they communicated highly to consumers. While building their reputation, Starbucks only sold their coffee offerings in one of their own stores. The focus on quality of the product could not be compromised by selling it through a third party as coffee is a perishable item and they could not guarantee the freshness if it was not handled personally.…

    • 726 Words
    • 3 Pages
    Improved Essays