b. Challenges faced by employees and its consequences
Based on the personal assessment and interview with key users of SAP, various challenges identified at different phases of SAP implementation such as during training, system testing’s’, end user training and during/ after go- live. Here is the list of few challenges, faced by employees in OPTERRA along with its consequences of those challenges also identified.
General
The lack of communication found between each department and also among BPO consultant’s (Business Process Consultants from CRH - Ukraine, Finland). Some employees of OPTERRA suddenly involved into the project, without either prior information about it for that particular individual. Thus the employees exposed to high pressure. …show more content…
How OPTERRA manages these changes and challenges?
In order to drive cultural change we need active and intentional leadership. The cultural change within the team, division or a whole organization, it is essential to follow these common ways to manage cultural change. The steps to manage cultural change is to measure quantitative organizational current cultural values, intentionally align culture, strategy and structure, ensure staff and stakeholder participation, communicate and demonstrate the change and to manage emotional response.
The measuring current cultural values will help to know where the current culture stands and what employees believe in the current cultural values. As a result of pervious sections, the current culture and preceding culture in OPTERRA GmbH was clear. The cultural change should fit with company’s business strategy and both should fit the organizational structure. The changes that mentioned in the earlier section, that matches with the strategy of CRH Company. The project SAP - Connect closely linked and serves the four strategies directions of the group.
1. Making business better – by offering the best in class ERP solution – SAP with proven performances in the …show more content…
Accordingly, use words and action to convey desired future. For this purpose, various communication channels in OPTERRA to deliver information. Even though, maximum leaders underestimate how continual repetitions it takes for a message to sink in. The leader, who is clearly visibly dedicated to change have found to be one of the singular success factors of cultural change.
The employee’s emotions have strong influence on how they approach change. The leaders need to be analytical and strategic as much about their emotional messages. Always the leaders should pay attention to other’s emotions.
To clarify more on how the OPTERRA manages those changes mentioned in past section has done here. OPTERRA don’t have any special set of team to manage cultural change in the context of IT project. Still HR department employees are managing those cultural changes.
• Considering the stress faced by the employees, the management provides plenty of health tips “Yoga at workplace”, awareness reports “Theme – Heart attack”. o However people don’t have time to do such exercises in the middle of their
Based on the personal assessment and interview with key users of SAP, various challenges identified at different phases of SAP implementation such as during training, system testing’s’, end user training and during/ after go- live. Here is the list of few challenges, faced by employees in OPTERRA along with its consequences of those challenges also identified.
General
The lack of communication found between each department and also among BPO consultant’s (Business Process Consultants from CRH - Ukraine, Finland). Some employees of OPTERRA suddenly involved into the project, without either prior information about it for that particular individual. Thus the employees exposed to high pressure. …show more content…
How OPTERRA manages these changes and challenges?
In order to drive cultural change we need active and intentional leadership. The cultural change within the team, division or a whole organization, it is essential to follow these common ways to manage cultural change. The steps to manage cultural change is to measure quantitative organizational current cultural values, intentionally align culture, strategy and structure, ensure staff and stakeholder participation, communicate and demonstrate the change and to manage emotional response.
The measuring current cultural values will help to know where the current culture stands and what employees believe in the current cultural values. As a result of pervious sections, the current culture and preceding culture in OPTERRA GmbH was clear. The cultural change should fit with company’s business strategy and both should fit the organizational structure. The changes that mentioned in the earlier section, that matches with the strategy of CRH Company. The project SAP - Connect closely linked and serves the four strategies directions of the group.
1. Making business better – by offering the best in class ERP solution – SAP with proven performances in the …show more content…
Accordingly, use words and action to convey desired future. For this purpose, various communication channels in OPTERRA to deliver information. Even though, maximum leaders underestimate how continual repetitions it takes for a message to sink in. The leader, who is clearly visibly dedicated to change have found to be one of the singular success factors of cultural change.
The employee’s emotions have strong influence on how they approach change. The leaders need to be analytical and strategic as much about their emotional messages. Always the leaders should pay attention to other’s emotions.
To clarify more on how the OPTERRA manages those changes mentioned in past section has done here. OPTERRA don’t have any special set of team to manage cultural change in the context of IT project. Still HR department employees are managing those cultural changes.
• Considering the stress faced by the employees, the management provides plenty of health tips “Yoga at workplace”, awareness reports “Theme – Heart attack”. o However people don’t have time to do such exercises in the middle of their