Communication, you are involved in it in every way, shape and form as you start your day and finally as you say your prayers before you go to bed. Nearly every single activity you do involves communication, majority of the time it’s verbal communication or nonverbal communication (actions, speak louder than words), occasionally it is interpersonal communication (small groups typically face to face speaking) or written communication, no matter how you try to deny it, there is no escape from communication.
As you travel about your day it’s so easy for communication to become misconstrued and that is when conflict begins to happen, all conflict is not bad, it really depends on how it is handled and there have been …show more content…
four months LaTonya barely spoke to Jamie unless she needed help. Which automatically made Jamie feel apprehensive, self-conscious and as though she was part of the team, maybe Jamie is over sensitive and maybe LaTonya is a bit of a bully.
Unbeknownst to me, Latonya was making snide remarks and innuendos which caused Jamie to believe LaTonya disliked her and that my loyalty was with LaTonya she could do and say whatever she wanted without any accountability or consequences. LaTonya then had to go short term disability, and she needed to train Jamie on her job at that point is completely apparent that she needed constant assistance from her coworker and that she struggled on a daily basis to perform her job and even more so, she was struggling to train Jamie on what needed to be done.
Once LaTonya returned from short term disability, the hospitality project stayed with Jamie and LaTonya took over other duties and project which were not as critical in our day to day operations my direct manager advised this change as cross training versus ability to complete the job. At this point, LaTonya’s attitude became worse almost belligerent where she blamed all of this on Jamie for gunning for her …show more content…
I sat down with LaTonya described to her what I observed that you are still extremely angry from last year, even though we explained to you why we needed someone else to learn the job duties and cross train, we went further to explain that our senior director was not one hundred percent satisfied with how you were handling your job and basically we did it to help you. From what I observe you are still being awfully unkind to Jamie, you are making insinuations that I will always be your friend and that my loyalty will always lie to you so Jamie should not even bring up any issues she has with you. You are still mumbling under your breath and making snide remarks and even if they are not about Jamie, she hears you and believes your comments are about