|World-wide franchise | |
| | |
| opportunities | Threats |
|Encouraging franchise |Economic down fall |
|The new food development |Competitions …show more content…
Cleanliness
2. Hospitality
3. Accuracy
4. Maintenance
5. Products
6. Service
CHAMPS is the vehicle that drives organizational operations excellence into its business .it defines its customer expectations. The team members support it by a reward and recognition scheme
“Best pizza hut under one roof” is pizza hut’s synonymous. Pizza hut believes that every piece of pizza has got its own magic. Pizza hut is committees to provide quality food and offer customers good value for money, and also provide very good service which are friendly, helpful. The reason of successful of Pizza Hut is that it has got unique dining experience. Pizza hut’s marketing team involved in developing new products and service. Whenever they have promotion or introducing a new product, they always put ‘YUM” on every customers face.
2.2 BCG matrix (Boston Consulting Group)
BCG matrix (Boston Consulting Group) model is a business portfolio used to allocate the resources for maximum profit.
For pizza hut food, the star service is home delivery which has been very successful since it has been launch to the market. Currently, pizza hut company focus on the hoe delivery service to gain competitive