Nursing: Job Satisfaction and Quality of Work Life Essay

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A job is a contractual relationship between an employer and employee with set guidelines that entail pay, hours available, conduct and responsibilities (Jones & Gates, 2007; Robbins & Judge, 2010). Job satisfaction is how an employee feels about fulfilling their contractual obligation with the employer based on their individual evaluation of their job’s characteristics (Robbins & Judge, 2010). Quality of work life is more complex and is based on the intrinsic factors named above and individual psychological needs of the employee within the work environment. Characteristics that nurses perceive as relevant to job satisfaction include positive relationships with supervisors, recognition for work (Heinen et al., 2013; Navaie-Waliser, …show more content…
According to Hulin and Judge (2003) job satisfaction includes one’s perception of cognitive and affective stimulus which forms an employee’s attitude about their job which is observable via their quality of job performance which correlates with rates of retention depending whether they develop a positive or negative attitude towards their jobs.
Relationship of Concept to a Management Problem
Internationally nursing remains the largest system practicing within the healthcare workforce (Huntington et al., 2011) and coincidentally, nurses across continents share similar perceptions about the characteristics of their jobs which mirrors employee retention in other countries (Papastavrou et al., 2012; Porter, 2010). Duffield, Roche, O'Brien-Pallas, Catling-Paull, & King, 2009; Ecker, 2012; Heinen et al., 2013). The U.S. Department of Labor Bureau of Labor Statistics predicts a 19% increased need of registered nurses (n = 526,800) in the healthcare workforce by 2022 (Bureau of Labor Statistics). The predicted shortage of nurses in healthcare nationally and internationally (Heinen et al., 2013) create an urgency for healthcare organizations to develop strategies to increase their rates of retention (C. Duffield, Roche, O'Brien-Pallas, Catling-Paull, & King, 2009; Ecker, 2012; Heinen et al., 2013).
Summary of Research and Literature
Anecdotal reports of nurses concerns about quality of patient care, impact of current on patient and staff

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