Importance of Performance Metric for IT Governance Essay
They are two types of performance metrics:
1. Development Metrics
2. Services Metrics
Development metrics are used to measure the functioning in the maturation of the IT projects. A service metrics are used to evaluate the success of the repetitive IT services. IT governance is …show more content…
High level framework is used to include in defining the leadership, processes, roles and responsibilities, requirements in information, and organizational structures. It investment may ensure all the strategies that are aligned in the organization, which maximizes the application of IT opportunities. The internal and external audits may have independent assurance that provides the feedback of the IT compliance within the organizations that have policies, standards, procedures, and overall objectives. Resource management has regular assessments which may sustain the IT that is sufficient, competent and resources that are efficient to meet the demands in the organizations. The responsibilities of the organization may integrated the Risk management by safeguarding the organization and IT regular assesses which are related to the risk and organizational impact (Wood, 2011).
Change is needed in the role of IT to extract maximum return an IT investment and use technology as a competitive advantage. Thus we get the attitude of IT in business goes from being simply reactive approach to a proactive approach, anticipating the needs of the organization. In order to succeed it is important to differentiate between strategic and operational decisions, and those decisions must be aligned with the strategic plans and operational business (Wilkin, 2010). A strategy is considered as the scope and direction of the organization. Strategic