Essay on The Eight Essential Steps to Conflict Resolution

1905 Words 8 Pages
     The book that I chose to read for my book review was, The Eight Essential Steps To
Conflict Resolution by Dr. Dudley Weeks. The reason I chose to read a book on conflict resolution was to further improve my skills at avoiding and dealing with problems. Because I feel that a person truly shows their character not when things are going well but when things begin to go bad. And having the ability to deal with those problems strengthens one as a person.
     Dudley Weeks, PH.D. is widely commended as one of the world’s leaders in conflict resolution. He lives in Washington, D.C., has worked in over sixty countries and has counseled thousands of businesses, families, and
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They should also ensure the trust confidentiality of the parties involved.
     Clarifying Perceptions being the second step has to do with clarifying individual perceptions involved in the conflict. You can’t solve a problem if you don’t know what it is about. First to be done, is sort conflict into parts. Then avoid “ghost conflicts,” get to the heart of the matter and avoid side issues. Clarify what, if any, values are involved. Then recognize that the parties involved need each other to be most effective. Finally, clarify your perceptions of the other party by avoiding stereotyping, listening carefully, recognizing the other’s needs and values, empathize by asking why they feel the way they do, and clear up misconceptions you may have of them.
     Step number three has to do with focusing on individual and shared needs. This section points out that one needs to expand shared needs. Realize that you need one another in order to successfully resolve conflicts. Be concerned about meeting others needs as well as your own.
When you take the time to look, you will recognize that individuals often share needs in common.      Step four allows you to build shared positive power. Power is made up of people’s outlooks, ideas, convictions, and actions. A

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