Essay on Human Resources at Cerebos Company in Malaysia

2666 Words 11 Pages
Being given the opportunity to be a Human Resource (HR) Trainee at [Cerebos], a Malaysian company that specialises in manufacturing health supplements has exposed me to many HR functions and one of them includes training and development of employees. According to Campbell et al. in Noe (1986), training is defined as ‘a planned learning experience designed to bring about permanent change in an individual’s knowledge, attitudes, or skills.’ In this paper, narrow focus will be put on learning intervention at an individual level, as experienced by one of the employees.
The intervention program can be considered as a training and educational opportunity for the employee, who worked as a Receptionist cum HR Assistant in the
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Training Needs Analysis
According to CIPD (2014), the identification of learning and development needs is based on the conduct of a formal or informal assessment of prevailing levels of skills, attitudes and knowledge, and any current or anticipated gaps, to inform decisions about the learning provisions required at individual, team or organisational level. McGehee and Thayer (1961) suggested that assessment of training needs involves three types of analysis: organisation, task and person analysis. In this manufacturing company, needs analysis on an individual level is conducted through performance appraisal interviews. Like other employees in the organisation, the aforementioned employee who attended the training course will meet the HR Manager and HR Executive twice a year to discuss about her job roles and responsibilities. During the interviews, they will discuss about the objectives of work tasks to be achieved as well as the target performance. In assessing her training needs, focus is put on the type of tasks she is expected to

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