Undoubtedly, technology is revolutionize the way healthcare organizations operate–bringing about a substantial efficiency to the industry as a whole. Although healthcare industry lags behinds in the adoption of technology to some degree, the provision of health care through the use of various technology is becoming a global reality. The lower cost, immediacy, and widespread availability of technology is changing the way patients receive care, making healthcare faster, cheaper and better than any time in the history our civilization. From the discovery of the X-ray by Wilhelm Conrad Roentgen in 1895 to the invention of ultrasound and Magnetic resonance imaging, innovation is churning out new and very sophisticated technologies that is changing
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While both patients and doctors believe that technology can brings about fundamental changes to the way the industry provides healthcare as well as help alleviate the rising cost of healthcare by increasing efficiency of care delivery, there seems to be a vehement opposition coming from some provider who perceives technology as disruption to their traditional roles. As an intern at Providence Health & Services, I have witnessed this resistance firsthand during my internship. Since Providence adopted electronic healthcare record three years ago, there was vigorous organizational-wide effort to educate the staff on how to use the software in order to completely move from paper-based filing system to electronic filing system. While some staff embraced the change without difficulties, it seems that some physicians are uncomfortable with the idea of having to learn how to navigate through Epic, one of the most complicated software, thinking that it would interfere with their daily routine. Considering the fact that most physicians are inexperienced with technology or have had a proper training in medical school, it is going to be a tremendous challenge for healthcare organizations to bring the physician onboard without overburdening them with extra work on top of their busy schedule. Meanwhile, the employers and insurance companies who set their premiums based the healthcare market climate, are enthusiastically welcoming the adoption of technology in healthcare because of the potential value technology brings to their industry and to their customers. On this basis, they seem to align themselves more closely to their patient’s interest based on the technology’s ability to increase efficiency and reduce healthcare cost, thereby, allowing the health insurance companies to
While both patients and doctors believe that technology can brings about fundamental changes to the way the industry provides healthcare as well as help alleviate the rising cost of healthcare by increasing efficiency of care delivery, there seems to be a vehement opposition coming from some provider who perceives technology as disruption to their traditional roles. As an intern at Providence Health & Services, I have witnessed this resistance firsthand during my internship. Since Providence adopted electronic healthcare record three years ago, there was vigorous organizational-wide effort to educate the staff on how to use the software in order to completely move from paper-based filing system to electronic filing system. While some staff embraced the change without difficulties, it seems that some physicians are uncomfortable with the idea of having to learn how to navigate through Epic, one of the most complicated software, thinking that it would interfere with their daily routine. Considering the fact that most physicians are inexperienced with technology or have had a proper training in medical school, it is going to be a tremendous challenge for healthcare organizations to bring the physician onboard without overburdening them with extra work on top of their busy schedule. Meanwhile, the employers and insurance companies who set their premiums based the healthcare market climate, are enthusiastically welcoming the adoption of technology in healthcare because of the potential value technology brings to their industry and to their customers. On this basis, they seem to align themselves more closely to their patient’s interest based on the technology’s ability to increase efficiency and reduce healthcare cost, thereby, allowing the health insurance companies to