Effective Communication Skills

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In this assignment the author will be exploring and evaluating how teams function. The assignment will also look at what contributing factors make a team work more effectively or less effectively. They will then look at leadership, what makes a good or bad leader and finally they will explore whether leadership has an impact on how effectively a team works.
Buisness Dictionary (2014) describes a team as a group of people that have a full set of complementary skills required to complete a set task. Team members share authority, responsibility for self-management and are all responsible for the collective performance of the team. Gold (2005) defines a team as “a group of agents with a common goal which can only be achieved by appropriate combinations
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Effective communication is an essential part of all nursing roles (Kozier et al, 2012). Communication is a process that involves two or more people interacting to enable the passing of information. Communication can be verbal, non-verbal or written. For effective verbal communication it is important to speak clearly and slowly so that the information can be accurately heard by the other members of the team (Kozier et al, 2012). Active listening is another important skill that aids effective communication and teamwork. Active listening is the ability and willingness of a person to understand and hear what is being communicated to them, it involves paying full attention to what is being said (Hoppe, 2006). Active listening entails time to be able to listen carefully, clarification of what has been said, being interested in what the person is saying and summarising what has been said to ensure the information that has been received is correct (Kozier et al, 2012). To ensure effective teamwork the communication in the team needs to be direct and honest. It will improve effectiveness within the team if there is regular discussion and review of how the team is doing and whether they are performing well and if not, why this may …show more content…
He identified three main styles of leadership, these are autocratic, democratic and laissez-fair leadership styles. It is suggested that autocratic leaders define clear expectations for their team, this style of leadership is usually focused on domination of other members of the team and there is a clear division between the leader and other members of the team. This style of leadership is often proved to be the source of dysfunctional teams as they don’t approve of the domineering leader and being told what to do. The second leadership style is a democratic leader this type of leader is found to participate more within the team. They found that democratic leadership style is the most effective because they engage themselves with the members of the group enabling the members of the group to feel more motivated and encourage a positive morale within the group. It is believed that this style of leadership gets shown more respect from the members of the group as they are more down to earth and approachable. The final style of leadership is laissez-fair it is found that this style of leadership is one which the leader does not get involved within the group and is very hand-off. Most of the decisions are left up to the other team members to make and the leader does not provide the group with much guidance. This style of leadership has both pro’s and con’s but it is suggested that it

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