Intermountain Healthcare and Our Hospital Intermountain Healthcare (IH) has a strong and well developed commitment to quality improvement. Adoption of some of the components of this pursuit may benefit our system. These components must be considered in the context of our system differences and similarities. IH has:
130 outpatient facilities
24 hospitals
30,000 employees
750 employed physicians facilities in several insurance markets a large mix of payers a primary care to tertiary care integrated system an owned healthcare plan resources for system wide quality improvement processes Our System has: no ancillary facilities a single 250 bed hospital no employed physicians a facility in a single small market a payer mix dominated by Medicare fee-for-service a high dependence on cardiovascular services for revenue. limited quality improvement resources Despite the size of the system, half of the IH hospitals are less than 100 beds. The majority of employed physicians practice in large population centers. IH …show more content…
These roles place the medical staff at the center of our quality improvement program. Without the active participation of the medical staff the process is unlikely to change the hospital care culture.
Evidenced-Based Care Process Improvement Models The quality improvement process at IH is built around the development, support, monitoring, and constant updating of their care process models. This is more than the development of an order set. This is a model for the approach to the care of patients with a specific diagnosis. This includes nursing care, ancillary care, as well as medical care. Every hospital staff member who comes into contact with the patient and family has a responsibility to the quality process. The care process model is the end result of training, utilization of the information system, and staff engagement.
Our Hospital’s