Analysis: A Nice Business Built On Being Nice

Improved Essays
Some Things Are Done With Passion As I read the article “A Nice Business Built on Being Nice” by Edith Hill Updike, I felt a strong connection with Andrew Wilson, the owner of the Boston Duck Tours. It is obvious from the article that Wilson is very passionate about his job. Passion is the key that makes his job successful, and employees motivated. People that run businesses to succeed based on financial gain cannot always understand people like Wilson. I can relate to this because I was the same way with my passion teaching dance. I ran a performing arts program through the local Yellowstone Boys and Girls Club for over twenty four years voluntarily. People could not understand why I sold my talent freely. I did it because I was passionate about dance, the kids I worked with, and appreciated my volunteers that helped me run my program successfully. I strongly believe that some businesses succeed because of devotion, and passion over financial gain desires.
Expectant Theory Explains Employee Motivation I firmly believe that Boston Duck Tours practices the three factors of the Expectant Theory by Victor H. Vroom. Expectant Theory as defined by Jones, & George (2016) “Motivation will be high when workers believe that high levels of effort lead to high performance, and high performance
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The pay and reward are a bonus to keep them motivated to satisfy customer needs by entertaining them with their character. This is a result of enjoying the job and what they do. The approach of allowing freedom of expression, rewarding hard work, and sharing financial success results in organizational commitment. The business is a perfect example of a strong organizational culture, and performance. Wilson’s dedication to his community also plays a factor in the organizational culture. Workers feel proud being a part of a company that makes a difference in the local

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