Introduction
Kitchen Best Appliance Co. Ltd is experiencing a series of managerial problems with bribery and conduct of staff. As commissioned by the chief executive of the company, the following report is prepared and intended to identify existing management problems of the firm. Strategies regarding the most pressing issue will be proposed in order to improve the overall operation of the firm.
Summary and Conclusions
After understanding the concerns of the management, Deloitte Consulting spent a month at the company to investigate the problems by observation and interviews. The four major problems found during the period are as follows:
Employees’ misconduct
Disregard of subcontractors’ quality
Practice of Nepotism
Increasing risk in …show more content…
It intends to communicate the significance of engaging in illegal transactions and denying misconduct to the employees. The scale of the programs may depend on the firms’ willingness to invest which allows certain degree of flexibility.
Establishing an inbuilt check system
To improve transparency and accountability for decisions made by Kitchen Best’s employees, an inbuilt check system would need to be established. An independent committee which consists of five to ten members can be employed to carry out examination of transaction records on a quarterly basis. Reports have to be submitted to the senior management, including the chief executive, so that immediate actions can be implemented to tackle the spotted problems. For instance, staff accused of accepting kickbacks would either receive a warning or ask to resign.
Although it is a relatively passive and time-consuming approach for identifying bribery when compare to introducing an anonymous reporting system, it better suits Kitchen Best’s culture which the employees value relationships more than ethics.
Running an education
Kitchen Best Appliance Co. Ltd is experiencing a series of managerial problems with bribery and conduct of staff. As commissioned by the chief executive of the company, the following report is prepared and intended to identify existing management problems of the firm. Strategies regarding the most pressing issue will be proposed in order to improve the overall operation of the firm.
Summary and Conclusions
After understanding the concerns of the management, Deloitte Consulting spent a month at the company to investigate the problems by observation and interviews. The four major problems found during the period are as follows:
Employees’ misconduct
Disregard of subcontractors’ quality
Practice of Nepotism
Increasing risk in …show more content…
It intends to communicate the significance of engaging in illegal transactions and denying misconduct to the employees. The scale of the programs may depend on the firms’ willingness to invest which allows certain degree of flexibility.
Establishing an inbuilt check system
To improve transparency and accountability for decisions made by Kitchen Best’s employees, an inbuilt check system would need to be established. An independent committee which consists of five to ten members can be employed to carry out examination of transaction records on a quarterly basis. Reports have to be submitted to the senior management, including the chief executive, so that immediate actions can be implemented to tackle the spotted problems. For instance, staff accused of accepting kickbacks would either receive a warning or ask to resign.
Although it is a relatively passive and time-consuming approach for identifying bribery when compare to introducing an anonymous reporting system, it better suits Kitchen Best’s culture which the employees value relationships more than ethics.
Running an education