Marketing Case Study: Perfect Holidays Tours And Travel Agency

Decent Essays
Perfect Holidays Tours and Travel Agency

Purpose
The purpose of the firm is to strive towards becoming the best in the business that they operate in by creating a workplace where individuals are committed to providing the best services to its customers. Perfect Holiday Tours and Travel Agency aims to build their success on delivering the best customer service to its target audience and use it as a springboard to their success.
Location
The company will operate all over India, which is an emerging market for doing such kinds of business. It will be primarily based in Ludhiana, which is very close to a lot of major Indian cities and is located in a state that is not only very densely populated but also sees a lot of air traffic to and from the city which works perfectly in favor of Perfect Holidays Tours and Travel Agency.
Perfect Holidays Tours and Travel Agency lays a lot of emphasis on how its customers are treated. Since it is in a customer-centric business, so it becomes
…show more content…
RyanAir’s target market is customers who are very price sensitive. RyanAir’s customers are people who are looking for service at the cheapest costs. Perfect Holidays Tours and Travel Agency, on the other hand, should look to target frequent fliers. It should look at either frequent fliers or business class travelers as its customer base. This makes a whole lot of sense for Perfect Holidays Tours and Travel Agency as business class people are least sensitive to price. While it may hard for Perfect Holidays Tours and Travel Agency to match the prices offered by some the established players in the market, it can project itself as an agency that offers the best products and thereby justify its higher prices. For frequent fliers, it can make an exception and take up deliberate losses initially as they are bound to yield strong long-term

Related Documents

  • Great Essays

    Senior Tour Swot Analysis

    • 1488 Words
    • 6 Pages

    The travel agencies market has $34bn revenue in 2014; the annual growth rate from2009-2014 is 1.2%. As economy turns to better performance, the demand of travel market will increase and continual growth for the whole industry. The internet technology also helps to dive the travel market growth since more and more customer use internet as their source when they choose tourism agency. According to the research, there are11,992 businesses in the travel agency market, which has significant increased compare to the past . -Market…

    • 1488 Words
    • 6 Pages
    Great Essays
  • Decent Essays

    Tripadvisor Fraud

    • 525 Words
    • 3 Pages

    Jonah Weavil Lauren Rathbone Introduction to Business 110-901K August 31st 2017 TripAdvisor: The World’s Premier Travel Site or a Fraud? TripAdvisor is one of the top-rated travel sites in the USA and the world. With destinations, all over the world and an easy to use website, it is no wonder that it has become a hit with most users.…

    • 525 Words
    • 3 Pages
    Decent Essays
  • Improved Essays

    The following paper contains a marketing plan for Travel Supreme. It goes into the details of the company overview it lists the vision and mission statement, also goes into details of the many types of tours available. The paper also goes the Market strategies, which will be used to compete with the industry leaders, such as Priceline and Expedia. Finally, it addresses a lot of the problems that can affect the company, though a PEST analysis, with knowing and recognizing the issues the easier it is to avoid the problem. Travel Supreme…

    • 902 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    For example Great Barrier Reef Scenic Flights have deals and a companionship with Air Adventure Australia, where Air Adventure Australia supplies the customers with the product, but because of the advertising they will earn a bonus as well as commission from any customers that choose to book Air Adventure Australia through Great Barrier Reef Scenic. They also supply customers with their own products such as Cairns Heli Scenic. Furthermore, there is plentiful opportunities when doing the Great Barrier Reef Scenic Flights, these products and opportunities’ come from numerous places and numerous manufactures, but Great Barrier Reef Scenic Flights is the asset that is needed to book these adventures. Therefore, prices offered at Great Barrier Reef Scenic satisfy the needs of a wide variety of tourists and locals wanting either a day experience, or extended visit, or specialty…

    • 1810 Words
    • 8 Pages
    Improved Essays
  • Improved Essays

    The most travel agents are commission based, and they need to make the number of daily…

    • 1064 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Introduction to Assignment 1 This report contains information about British Airways as a company. During the three tasks given on this first assignment, all the information founded is used to analyse British Airways in order to find the main key-factors which influence the demand. These factors have different sources, like the service provided from British Airways, the company’s brand recognition (reputation and image), political forces/social crisis and the economic growth.…

    • 1197 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Vacations are not always what they are cracked up to be. Vacation destinations are usually viewed as places where people travel to relax and escape from the realities of everyday life, but it could also mean learning something valuable if looked at through the right perspective. When going on an excursion to a tropical island or an amusement park, it is easy for me to forget how much hard work is put into creating the perfect experience for guests. From the outside, Walt Disney World may appear to exist only to make a profit, but its implementation of creativity and hard work has shown me that through those means, I can achieve success and happiness in my own life. Having been on the rides at Disney World, I have learned that it is the creativity…

    • 740 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    1. Determine how the explosion in Internet technology and information systems has impacted e-commerce within the last decade. The explosion in Internet technology has made purchasing very easy for the consumer via Internet-based communications. This allows buyers/shoppers to purchase almost anything over the Internet without leaving their home. This allows companies to eliminate the middleman by delivering goods directly to the consumer instead of having delivery trucks bring goods to the store.…

    • 799 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    1.1 Describe the importance of developing relationships with customers Having a good rapport with your customers is extremely important for the success of any company. Having a solid relationship with your customers can help ensure that the business continues to progress and remain successful. A good way to develop a solid relationship with your customers is to reward loyalty, by simply sending a thank you note or a money off voucher can help to build and maintain brand loyalty, it also helps to introduce incentives such as a customer loyalty program as it will help to entice customers to return.…

    • 1142 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    New technological advances, such as the internet and airline innovations, are major challenges that tour operators must face. The internet has vigorously changed the nature of making travel arrangements. As it allows tour operators to globally communicate with their target market and establish a relationship with customers online. However, the internet has also negatively affected tour operators by providing a new method of purchasing tradition.…

    • 772 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    4.4.3 Objective Three: To check extent which the International Relations in collaboration with other sectors have marketed EAC abroad for sustenance of the integration. 4.4.3.1 Tourism and Wildlife Management EAC Single Tourist Visa: A roadmap to fast track the introduction of an EAC Single Tourist Visa was developed and adopted by the Multi- Sectoral Task Force. The Single Tourist Visa is expected to enable tourists to visit all Partner States on a single visa. Introduction of a Single Tourist Visa will complement efforts of marketing EAC as a single tourist destination.…

    • 1218 Words
    • 5 Pages
    Decent Essays
  • Improved Essays

    Relationship marketing was how the Consumer Experience Tourism (CET) was originally evolved as an attempt by the marketers to corroborate bonds between brands and consumers. More broadly, Mitchell and Orwig (2002) have suggested that `consumer experience tourism' (CET), can include increased brand loyalty, greater understanding of the product, reinforcement of brand image and increased word of mouth about the product and the visit. The elevated level of personal product involvement (such as through wine tourism experience) is contributed by the elevated level of product knowledge (Mitchell & Mitchell, 2001a). The CET has acquired limited consideration in the marketing literature and has frequently been embodied briefly in discussions of integrated…

    • 852 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Introduction Tourism is and always has been one of the major contributions to a country’s economy. It is a social, cultural and economic event in which involves the movement of people to countries or places outside of their usual environment for leisure, business or medical purposes. The tourism industry is made up of different components such as transportation, attraction, accommodation, travel and tour operators etc. Hospitality is a “place”, where people can still be exceptional individuals and can extend their own personality style (Hogan, 2008). The Tourism and Hospitality industries are the largest and the fastest growing industries in the world.…

    • 1231 Words
    • 5 Pages
    Great Essays
  • Superior Essays

    Study Design: Airplanes have become a significant transportation in our existence. The existence of airplane assists to save the time as well as shorter the distance to journey from one place to one more. Airline business made up of two kinds of process which are full Cost Carriers as well as Low rate Carriers. Further, it demonstrates that full facility airline respondents perceived superior than that of low rate airlines respondent on each service superiority dimensions. The main difference among low cost as well as complete service airlines on the facility quality dimension is understanding .In terms of cost, the respondents observed that low rate airline fares is superior compared to complete service airline ticket.…

    • 857 Words
    • 4 Pages
    Superior Essays
  • Great Essays

    Tourism’s commonly an extremely welcomed business due to the fact it brings employment opportunities, a much needed and wanted increase of foreign exchange, and a more contemporary…

    • 1868 Words
    • 8 Pages
    Great Essays

Related Topics