Human Resource Management (HRM) defined by (Beardwell & Thompson, 2014) as a series of policies that centres on the management of work and people, also defined by Armstrong (2010) as being concerned with every aspect of how people are employed and managed by organisations. Additionally an intelligible and integrated approach to the development and wellbeing of people in an organisation (Armstrong & Taylor, 2014). Therefore through policies and practices organisations may use Strategic Human Resource Management (SHRM) as a way of achieving organisational objectives through the management of resources whilst appreciating that organisational capability is dependent on its resource capability. This case study review is in reference …show more content…
Ranked second place amongst the best companies to work for in 2005 (Fortune, 2005) SB Chairman Howard Schultz and President Jim Donald publically refers to their resources as being key to their competitive advantage and also having a robust pipeline of people to support the organisations growth. With this in mind this review seeks to address SB Human Resource (HR) policies contribution to a strong and committed workforce; the role of workplace culture in enhancing employee motivation; HR Challenges faced by SB in the early 2000’s and finally propose talent management and staff retention practices that SB may implement to ensure they can continue to meet its staffing needs.
HRM Policies – Contribution to Strong and Committed Workforce
Various models of HRM are used to define the operation of HRM to reach strategic goals. ‘Hard and Soft Models’, primary focus on management of human resources …show more content…
In practice this is achieved by developing and deploying ‘a high-commitment-high-performance approach to the management of people’ (Holbeche, 2001) integrating various assortments of cultural, organisational and personnel methods (Story, 1995:7). This Integrated approach develops what is referred to as High Performance Work Systems (HPWS) designed to maximise the quality of the organisations human capital (Becker et al, 2001: