Opportunities to have conversations with people are everywhere. We are always communicating, whether it is verbal or nonverbal. There are certain concepts I learned throughout the semester that have helped me become a better communicator toward friends, family and strangers. During this essay I will discuss the internalization that has been administered through out this class, in my life.
Active Listening
I am currently a waitress at Pasco Kitchen and Lounge. During an average shift I talk to a least 30 people, including guests and employees. The restaurant setting is filled with distractions; physical distractions such as people talking and laughing to psychological distractions. At any given moment I am thinking of twenty different customers, who needs my attention, if I am hungry, or if I have to go to the restroom. While taking a persons order my attention seems to be fully on them, however my mind is not. While a customer is …show more content…
At Thanksgiving, the entire family was sitting around the table and playing cards. My sister, Heidi wanted to go to the mall for black Friday. I told her she has to be with the family since we never see them. Heidi went to the mall anyways. The principle of interpersonal conflict has a few different components. The first is that conflict is inevitable. In any type of relationship friction will happen between people. Conflict does not always mean that the relationship is dissolving; there are positive and negative effects. Negative effects are the result of shutting off emotions and unfair fighting. Conflicts can be extremely energy consuming but there are positive aspects. They strengthen relationships and it helps get emotions out. Conflicts are either content or relationship based, sometimes both. Content focuses on a certain event or thing happening and relationship-based conflicts are focuses on issues within the
Active Listening
I am currently a waitress at Pasco Kitchen and Lounge. During an average shift I talk to a least 30 people, including guests and employees. The restaurant setting is filled with distractions; physical distractions such as people talking and laughing to psychological distractions. At any given moment I am thinking of twenty different customers, who needs my attention, if I am hungry, or if I have to go to the restroom. While taking a persons order my attention seems to be fully on them, however my mind is not. While a customer is …show more content…
At Thanksgiving, the entire family was sitting around the table and playing cards. My sister, Heidi wanted to go to the mall for black Friday. I told her she has to be with the family since we never see them. Heidi went to the mall anyways. The principle of interpersonal conflict has a few different components. The first is that conflict is inevitable. In any type of relationship friction will happen between people. Conflict does not always mean that the relationship is dissolving; there are positive and negative effects. Negative effects are the result of shutting off emotions and unfair fighting. Conflicts can be extremely energy consuming but there are positive aspects. They strengthen relationships and it helps get emotions out. Conflicts are either content or relationship based, sometimes both. Content focuses on a certain event or thing happening and relationship-based conflicts are focuses on issues within the