Case study: A Fresh Approach of the Balanced Scorecard in the Heathrow Terminal 5 Project
Contents
Case study: A fresh approach of the Balanced Scorecard in the Heathrow Terminal 5 project 1
Introduction 2
Provide a summary in your own words of the article read and include a list with the key learning points from the article 2
Select four statements from the article that you agree or disagree with, providing the justification of your opinion. 3
Provide a critical analysis of the article: constructively criticize the article from the title, the literature, the methodology, the findings and the references – indicate at least 2 things you liked and 2 things you would have done differently, and motivate why 6
Explain how you could apply the subject matter from the article in the UAE. Also, include your opinion on whether the UAE …show more content…
At the initial time the T5 project was unique and it required a lot of referencing for its size. It acted as a catalyst. The main point of noticing in the project was the application of the tool, balance scorecard. The balance scorecard has four main elements financial elements, customer satisfaction elements, internal processing and growth. In the past two decades, the concept has gained a high rate of popularity. It was analyzed that the project management can also acquire the balance scorecard benefits. (Zagrow, 2003; Project Management Institute, 2004). The measures help managers in identifying whether the task is managed in the correct way. The customized application in HT5 has developed a novel attack for involving the key stakeholders that include stakeholders and contractors. HT5 program was one the biggest construction project in Europe. It caters for around 30 million passengers in a year. By around 2008, fifty thousand people got involved in the building of T5 working with on and off
Contents
Case study: A fresh approach of the Balanced Scorecard in the Heathrow Terminal 5 project 1
Introduction 2
Provide a summary in your own words of the article read and include a list with the key learning points from the article 2
Select four statements from the article that you agree or disagree with, providing the justification of your opinion. 3
Provide a critical analysis of the article: constructively criticize the article from the title, the literature, the methodology, the findings and the references – indicate at least 2 things you liked and 2 things you would have done differently, and motivate why 6
Explain how you could apply the subject matter from the article in the UAE. Also, include your opinion on whether the UAE …show more content…
At the initial time the T5 project was unique and it required a lot of referencing for its size. It acted as a catalyst. The main point of noticing in the project was the application of the tool, balance scorecard. The balance scorecard has four main elements financial elements, customer satisfaction elements, internal processing and growth. In the past two decades, the concept has gained a high rate of popularity. It was analyzed that the project management can also acquire the balance scorecard benefits. (Zagrow, 2003; Project Management Institute, 2004). The measures help managers in identifying whether the task is managed in the correct way. The customized application in HT5 has developed a novel attack for involving the key stakeholders that include stakeholders and contractors. HT5 program was one the biggest construction project in Europe. It caters for around 30 million passengers in a year. By around 2008, fifty thousand people got involved in the building of T5 working with on and off