Halsey Health Products Case Study

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Register to read the introduction… As the largest supplier of healthcare products across the country, Halsey Health Products focuses strictly on gross-profit-dollar-oriented company goals. As a result the main character expresses a strong corporate mentality, constantly rationalizing her options with possible consequences of missing profit goals. As a market manager she realizes there are various things at stake for her and her employer. Clearly, Halsey Health Products’ primary responsibility is providing safe products to the healthcare industry. Faulty products jeopardize the safety of both healthcare workers and patients. The main character focuses on her goals and those of her manager Phil who’s relies on her for up to 22% of his annual revenues. Both employees have bonuses that are at risk if a poor decision is made. Furthermore, disregarding the problem of faulty sharps containers also threatens the reputation of Halsey Health Products to the entire healthcare industry. The well-being of hundreds of millions of people is a major factor in this situation, as a faulty container could be the direct cause of HIV infection of an innocent hospital worker. The senior market manager is a part of a fast pace hierarchy of management where a bad decision often defines one’s future in the corporate environment. The wrong decision, affecting the company or the customer, will diminish future possibilities of …show more content…
This is a minute expense to resolve a problem that could potentially produce a drastic outcome for Halsey and threaten the integrity of the products they sell. Disregarding such an extreme defect should be viewed as a corporate crime by contributing to the contamination of customers when the problem has been documented through complaints. The fortune 500 atmosphere combined with the intensity of corporate strategy causes people to disregard customer safety. They focus on large amounts of revenue as Halsey produces profit margins of 60%-80%. It is clear that our main character has lost the ability to make an ethical decision based on customer satisfaction and moreover, safety. The way Halsey is structured means that our main character is fully responsible for all decisions made on her products. This further compounds the situation because it means that her job is at risk for any decision she

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