Their goal is to provide the best pizza experience possible from ordering to the taste of their fresh ingredients. From 1999 to 2006, they had a 7-year streak of being rated #1 in customer satisfaction (Papa John 's, 2014). Obviously, customers like what they are doing, because Papa John’s has been highest rated in the American Customer Satisfaction Index for 13 of the last 15 years (Papa John 's,
Their goal is to provide the best pizza experience possible from ordering to the taste of their fresh ingredients. From 1999 to 2006, they had a 7-year streak of being rated #1 in customer satisfaction (Papa John 's, 2014). Obviously, customers like what they are doing, because Papa John’s has been highest rated in the American Customer Satisfaction Index for 13 of the last 15 years (Papa John 's,