Yoder-Wise Case Study Nursing

Being a new nurse leader entails numerous challenges, especially when you join a team with preexisting and multifaceted problems. In the case presented on page 99 of Yoder-Wise (2011), the nurse is a new administrator in an institution with identified problems such as staff dissatisfaction, indifferent team members, disorganized communication, and inefficient processes. These predicaments ensued poor outcomes, disgruntled customers, and substandard performance. If I were this nurse, I would initiate a decision-making process, which applies the behavioral and democratic approach for optimum results. The challenge involved various interrelating factors that warrant a complete turnaround in order to attain the desired goal. Thus, I believe that the behavioral approach is appropriate, …show more content…
“Participative management has been shown to increase work performance and productivity, decrease employee turnover, and enhance employee satisfaction” (Yoder-Wise, 2011, p. 101). To start the process, first I would identify and define the program’s goals and objectives. In this case, my primary goal is to increase patient and staff satisfaction by promoting staff engagement, improving the process to decrease completion time of referrals, and fostering organizational teamwork. Then I would identify specific problems that require immediate solutions. In this particular challenge, the central problem is that standard measures are not achieved because the new referrals are not completed within the desired time frame, which is 45 days (Yoder-Wise, 2011, p. 111). Thus, I would formalize an interdisciplinary committee dedicated to resolve this problem. We would recognize the internal and external stakeholders and their specific expectations. The internal stakeholders include the nurses, physicians, personnel, and hospital board. On the other hand, the external