When I first heard of the Xbox One’s release, I was intrigued because of the predictions of its greater games, graphics, and performance levels. However, after purchasing an Xbox One, I immediately began experiencing problems, such as slow download speeds, …show more content…
However, when a gamer tries to seek the customer support, network, or console settings on the Xbox One, he will discover a long, tiring journey through websites, telephone holding music, and useless customer support operators. This will cause most gamers to write comments on gaming sites informing others of their problem with the Xbox One’s customer service. For example, Hayden Dingman
Robinson 3 wrote an article on the website TechHive saying the Xbox One was “less user-friendly” than other consoles. Microsoft also claims that the Xbox One’s looks and materials are quality. However, when inspecting the Xbox One, a gamer will find that the bulky console is made out of thin, fragile plastic externally, and it has weak, internal connections. “The Xbox One is a very large console . . . and bigger than the Xbox 360,” wrote author Andrew Williams. Another author, Edward Chester, described the Xbox One as “a chunky beast.” Whereas, the smaller Xbox 360 is a slick console composed of hard, protective plastic externally and strong connections