Analysis:
Peterson recruited Wu for the sole purpose of entering the large Chinese market, and ultimately hired him because of his impressive past experiences. However, due to the excitement of tapping into the profit of the new Chinese market, Peterson did not consider if Wu would be a good fit within the company’s culture. While Peterson may not have any conflicts with other employees, hiring a new employee without consideration of how they’d fit in, is a sure way of creating potential conflict as she does with Wu. Wu varied from the company culture in a few different ways, including his narcissistic personality. When he asked Peterson for his own assistant, …show more content…
Wu has not fallen in line with the company’s version of Theory X (the carrot and the stick). In many instances, Wu has defied fear or being punished. For example, when Wu was expected for a meeting and did not show up even after a missed call from Peterson, Wu did not fear the stick and explained what he was doing was much more important. Small carrots do not seem to encourage Wu as he defies being part of office interpersonal events that are designed in part to be a reward for the employees. Instead, Wu has a set of intrinsic values that he holds dear and above fear from Peterson. As Peterson’s traditional carrot and stick techniques fade in maintaining control with Wu, she sees diminishing effects of furthering carrot motivation, which includes providing Wu with a personal …show more content…
With Wendy being fairly new to the job, she understood the need to reach the local Chinese market but lacked knowledge on how to access this close community. This resulted in Wendy hiring an employee who was born and educated in China, Fred Wu, who expressed previously to her the impressive connections he entertains within her desired market. She assumed because he grew up somewhere other than the United States his social identity would build an easier avenue for AccountBack to enter the local Chinese market. In this process of hiring Wu, Wendy admits her initial motive on determining who to hire was focused more on social identity then experience. As Peterson expressed about Wu, “Normally, I wouldn’t have hired someone with as little hands-on experiences in software sales as Wu. But I was impressed with his access to executives at our target companies…. (Hill & Zalosh, pg. 5, 2013). From the beginning Wendy trusted and believed Wu to be the secret connection to the Chinese market. Wendy’s allowed her ignorance on the Chinese market to be the explanation to why she trusted