Worcester Art Museum Case Study

Great Essays
Project Overview
Our project aims at identifying an organization, understanding its current business processes and help it with innovative, reasonable and effective solutions. We further concentrated on identifying the activities where information systems can be applied and can lead to innovation.
To understand practical issues deeper, we searched for an organization which could benefit from innovative IT solutions. We chose an organization which we can visit, connect and communicate with easily, to get more information on their issues. To attain our goal, we decided to work with the library of Worcester Art Museum (WAM). After visiting this organization several times, we analyzed the situations of the library. We had a detailed conversation with the librarian, and finally decided to work on 2 major issues which the library faces.
We know how public libraries serve as a valuable community resource – a learning place for people from all walk of live. Thus, taking advantage of technology world, our plan included resolving the library issues with technological innovations. Although we had planned to use the technology considering the adoptive nature of the library staff. Especially, in this
…show more content…
Although to keep track of patrons, the library uses an age old Tally Marking technique to keep track of patrons. However, this technique has its own share of problems, as it is very time-consuming and requires a dedicated person to carry out this mundane task. It is even more problematic in the cases such as WAM Library, where they are short of staff and one person is responsible for multiple duties. Therefore, the chance of manual error is fairly high in such case. To reduce the manual effort and work more efficiently, it gets very important for libraries to embrace technology. Moving from tally-marking to implementing Visitor Counting System is a step towards that

Related Documents

  • Decent Essays

    Smartix Case Study

    • 707 Words
    • 3 Pages

    Furthermore, the system allowed event organizers to track information such as attendance and primary sales. Analysis and Recommendations It's quite coherent that Khuller…

    • 707 Words
    • 3 Pages
    Decent Essays
  • Improved Essays

    Technological advances played an important role to speed globalization. Globalization is the process in which the world interacts and becomes interdependent economically, politically, environmentally, and socially. Information technology has become a part of our lives and has made the world smaller bringing people closer together. To help Johnnie Leigh extend the business to global markets, there are some issues Johnnie should consider.…

    • 515 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Roles of Core Technologies in an Effective IT System Technology permeates all aspects of modern civilization. It is woven into the fabric of our daily lives. What was once barriers to knowledge and communication have been stripped down as we are now connected, in an instant, to the farthest reaches of the globe. With every new advancement comes an opportunity to usher in a revolution in how societies live, work, and play. The major players that make it all possible are the men and women who create and manage the technology we use today.…

    • 996 Words
    • 4 Pages
    Improved Essays
  • Brilliant Essays

    The next best practice is information management. The author believes that technology is not the answer but an enabler for companies to manage their information as an asset. The main purpose of managing information as an asset is to benefit the customer. "There has to be a sustained commitment to change attitudes and behavior if technology is going to help in leveraging information assets for the benefit of the customer." (Unruh, 1997)…

    • 3010 Words
    • 13 Pages
    Brilliant Essays
  • Improved Essays

    The ALA, American Library Association, is the oldest, as well as, the largest library association in the world. I believe the ALA will remain relevant in an ever-changing future. Along as the ALA maintains its central goals, such as, extending and expanding library services, promoting openness and inclusiveness, advocating intellectual freedom, encouraging social responsibility, and placing a premium on innovation, the ALA will remain current in the future. Currently, the ALA promotes diversity, education, and lifelong learning, and those values are significant to the overall health of society. Lastly, the ALA has displayed an ability to adapt its message and mission over time to fit the needs of its members, the library profession, and the…

    • 256 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    The traditional processes that have characterized the insurance industry are fast changing due to technological innovations (Equinix Inc, 2014). Distribution has expanded to include different channels between the insurance companies and customers. Internet and mobile devices are the new sales channels. However, they have a small market share with reference to premiums. Sales are still dominated by agents and brokers among other intermediaries.…

    • 1498 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    Essay On Badge Swiping

    • 812 Words
    • 4 Pages

    CONCLUSION: Based on our experience, an attendance tracking system using QRCodes, XScanpet and Microsoft Excel was the most sophisticated and effective way of tracking conference attendance in our residency program, eliminating the failures of previous techniques. The minimal requirements and the easy availability of components make it a viable attendance tracking tool in all residency programs…

    • 812 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Royal Hotel Failure Essay

    • 747 Words
    • 3 Pages

    Discussion This case talks about the tactics used by the Jake and Blake during their internship at the Royal hotel. Case is the challenge to figure out the solutions of the problems associated with the information system at the Royal hotel. Case also uses the Information technology in terms of software and shows the difficulties at hotel to use this new technology by end-users. Case leads attention toward the reasons of the failure of new technology at the Royal hotel.…

    • 747 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    E-book Is Better Than Paper Book Bill Gates once said “We’re changing the world with technology.” Some people think Bill Gates’ advanced technology might ruin our society. On the other hand, some people think his technology create a new world. In fact, technology is changing our world day by day. E-book is one of the examples.…

    • 818 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Introduction With a focus that is much more narrowly based than public and school libraries, special libraries limit their scope of expertise to serve particular requests of their clients. “The special library offers information access and specialized custom service to ensure rapid delivery of information to meet customers’ unique information needs” (82). Special libraries can be found in any number of places such as corporate, law, or medical offices, as well as in museums, news rooms, and in non-profits, and it is a small non-profit where the interview for this paper takes place. Special libraries are developed to help promote and support the overall mission of the parent company.…

    • 2285 Words
    • 10 Pages
    Great Essays
  • Great Essays

    Introduction A multitude of factors have created change in the role of the information professional across the board. It is safe to say that due to the technology boom of the twenty-first century that the role of the librarian in the public school sector has probably experienced the greatest alteration and modification in regard to its identity. The role of the school librarian had to evolve at a rapid rate to keep up with the times or risk extinction. It started slowly in the nineteen eighties and nineties with the eradication of card catalogs and the implementation of the the computer database as a means of finding items within the library.…

    • 1726 Words
    • 7 Pages
    Great Essays
  • Great Essays

    Introduction In the modern world, the word “smart” is used everywhere from homes, to the schools, hospitals, market and businesses-to mention but just a few. Generally, people have come to love the word smart and want to be smart or even have smart items with them. Parents would want their children to be smart; people want to buy smart products like the Smartphone. The reality is that, you cannot avoid smart products in the modern world.…

    • 977 Words
    • 4 Pages
    Great Essays
  • Decent Essays

    1.5 Research Questions and Hypothesis The Technology adoption model (TAM) has been a tool to measure the possible response of individuals to the introduction of a new technology. It has, over the years, been subjected to the scrutiny of scholars who have developed the ATM questionnaire instrument to measure the relationship that exists between opinions regarding the usefulness of a technology or how it can be easily used and the rate of its adoption (Franklin, 2012). Holliday (2007) explains that the usage intentions and opinion about the use of technology in an organization is influenced by social and cognitive factors and processes. Finally, after a study of 409 media related institutions in the United States of America, Holstein & Gubrium…

    • 1336 Words
    • 6 Pages
    Decent Essays
  • Improved Essays

    Library has always been a magical place to me since I was five years old, and it played a compelling role in my childhood development. How librarians know where to find what information from the temple of mystery was amazing to me at that time, and I get to understand comprehensively of library’s vital value to people and community when I studied in universities and visited libraries around the world, especially after few years’ involvement in library as a volunteer. A library is a place where people can access information freely, and it is a public space for community. My career aspiration is to become a professional librarian and assist patrons to access information in the most effective way in digital age. I grew up in a rural small town of China at early ’80s, where people didn’t have much connection to outside world to get direct knowledge other than reading books and newspapers.…

    • 856 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Essay On Library Functions

    • 1032 Words
    • 4 Pages

    How a library functions begins at the level of the individual patron. Each patron who crosses the threshold, be it the physical or the digital, is looking for a combination of resources that is specific to their person. The library as an institute is responsible for providing equal access to information to those who seek it through intellectual freedom, and receive education that furthers the learning of the patron either drastically or minimally. These are the most basic values on which a library is based; many subsequent functions branch out creating a web of interconnecting services available fro patron use. Libraries are primarily thought of as institutions where books, ranging in subject matter, are kept and available for the public…

    • 1032 Words
    • 4 Pages
    Improved Essays