She wanted anyone who read the story or watched the movie to recognize that communication is an essential part of medicine. The movie had wrong ways of doctor-patient non-verbal communication like lack of eye contact, lack of physical contact, lack of noticing patient’s non-verbal signs and wrong reactions to patient’s non-verbal signs. She portrayed how the doctors appeared attentive and followings patients cues but did not hear the patient. Dr. Posner asked all the questions as if he was being forced to do it not because he really wants to find out how the patient felt. This refers to the purpose of therapeutic communication which is client-centered communication directed at achieving clients goal, establish the therapeutic relationship, express interest and concern for the client and family, provide and obtain healthcare information. (Wilkinson, Treas, p.361) The author portrayed the use of too much jargon by the doctors as they communicated to their patient and that such patients do not need medical terminology rather they need emotional support, time, good explanation and understanding. A good part of non-verbal communication portrayed by the author in the movie is between nurse Susie and Vivian. Susie used eye contact, physical contact, noticing and responding to patient’s nonverbal signs. An example is when she brought popsicle for Vivian she is sending a message across that she can always rely on
She wanted anyone who read the story or watched the movie to recognize that communication is an essential part of medicine. The movie had wrong ways of doctor-patient non-verbal communication like lack of eye contact, lack of physical contact, lack of noticing patient’s non-verbal signs and wrong reactions to patient’s non-verbal signs. She portrayed how the doctors appeared attentive and followings patients cues but did not hear the patient. Dr. Posner asked all the questions as if he was being forced to do it not because he really wants to find out how the patient felt. This refers to the purpose of therapeutic communication which is client-centered communication directed at achieving clients goal, establish the therapeutic relationship, express interest and concern for the client and family, provide and obtain healthcare information. (Wilkinson, Treas, p.361) The author portrayed the use of too much jargon by the doctors as they communicated to their patient and that such patients do not need medical terminology rather they need emotional support, time, good explanation and understanding. A good part of non-verbal communication portrayed by the author in the movie is between nurse Susie and Vivian. Susie used eye contact, physical contact, noticing and responding to patient’s nonverbal signs. An example is when she brought popsicle for Vivian she is sending a message across that she can always rely on