Assignment 1: A Case Study: Club Information Management Process

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General Information
Company profile
Club IT owners/general managers: Ruben Keys and Lisa Tejada
Nightclub with live music, DJ?s, 600 square foot dance space, refreshments and adult beverages
Net Income in 2004: $28,269
Total Income in 2004: $1,045,512
Club IT is pursuing a revamp of their information management process to continue to advance in profitability
Business situation The owners have recognized the imminent need to update the IT equipment, computer software applications, and inventory processes.
A main concern is the inventory is not available in real-time which leads to overstock of some products and being out-of-stock on others. In one month, a popular menu item was out-of-stock on (6) different occasions. Utilizing an Excel
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The ability for customers post about their experience at Club IT via social media is a great marketing strategy. WiFi is becoming mandatory for entertainment venues as many of Club IT customers demand 24/7 connectivity. Providing free WiFi will prove advantageous to the generation targeted by Club IT.
Project Creep:
Creating a detailed report of what is required to accomplish the tasks of inventory control, network equipment updates (which will include WiFi) and automated employee management will assist in keeping the project ?on track.? As the project progresses, allowing additional tasks to be incorporated could cause financial implications and expand the timeline for completion. The focus should remain on the defined scope to avoid project creep.
Constraints:
With inventory management, using the current Excel spreadsheet or advancing to a Microsoft Access spreadsheet will still provide limitations as the business prospers and technology advances. Accepting and implementing an information management system will allow for
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The ability to meet the requirements for the business and the users is essential. The (5) general categories are outputs, inputs, processes, performance and controls. Output:
Inventory order is automatically placed when qualified (critical) items reach 25% remaining in stock.
Wait staff sales reports are available daily for management?s review.
Point of sale software adjusts inventory immediately to produce an accurate stock on hand report.
A upgraded website can track number of visitor hits on each web page. Input:
Kiosks and/or handheld devices used by wait staff to place orders.
Accessing kiosks via keycards allow wait staff to ?clock in? via payroll software, check schedules and other employee activities on the website.
Payroll functions performed bi-weekly by management.
New advertising merchandise is uploaded to website as needed.

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