66). Another business goal is increased employee satisfaction and retention (Noe, 2013, p. 66). It is the author’s assertion that the business goal of employee satisfaction and retention is imperative in the Knowledge Era. Miller, Rothwell, Stopper and Zaballero (2015) state that it is the “Knowledge Era that made talent the engine of business” (p. 36). One way to increase an employee retention is through the comprehensiveness of a training program. Ehrhardt, K., Miller, J. S., Freeman, S. J., & Hom, P. W. (2011) found that a comprehensive training program increases employee commitment to an organization. In other words, organizations that address employee needs as well as business needs enjoy a higher level of employee …show more content…
These two strategic training and development initiatives serve to address the business goal of employee satisfaction and retention. The Personal Growth strategy would involve training activities that would lead to an employee’s personal growth such as wellness, interpersonal communications, and technology skills. The exact training offerings would be determined through a needs survey to employees. The Cultural Competency training program would address cultural sensitivity, cultural norms, and diversity