If drivers do not transport passengers, then Uber would not make the 20 percent share on each ride. Drivers are performing services for Uber and therefore are employee agents. Uber would not be the company it is today without the services of its drivers.
Lyft does not control the hours drivers work, but it does control how drivers perform their work. Lyft has the power to fire drivers if they do not meet Lyft’s requirements. Lyft created a driver’s guide, which contained a section called “Lyft Rules of the Road.” (6) This section lists rules which all drivers must follow, including the following: phone is always mounted and plugged in charger, no talking on the phone, drivers are the only non-passenger in the car, keep the car clean on the inside and outside, and do not accept any cash (6). Other sections of the guidebook require drivers to keep their “carstache” on whenever driving for Lyft, provide phone chargers for passengers, ask for music suggestions, and give passengers the option to chose the