Essay about Who Is The Star Service?

776 Words Mar 25th, 2016 4 Pages
Star Service
My past host parents from when I was an exchange student invited me to a restaurant called Square 1 Burger and Bar. They opened about two weeks ago in downtown Winter Park. Usually new restaurants are disorganized, employees have no idea what they are supposed to do, and the managers are frequently unsure of their business structures as well. I was not expecting too much, but since it was a restaurant a friend of my host parents recommended I was hoping for a good experience. From outside the restaurant looked very clean, pretty, and welcoming. When we walked inside it was surprising. Compared to other burger places I have been, this one had an ambiance and the staff was so well trained and helpful. At the entrance a hostess welcomed us and accompanied us to our table. We did not have to wait even a minute and our server was already there asking for our drink orders. He was well trained and educated on every aspect of the menu. He was able to explain all the ingredients of every dish, give us an examples to compare tastes which definitely helped us make this intangible experience tangible. During my whole time in the restaurant I felt like our server was reading our minds, because without asking things appeared on the table that we needed. The service was quick and the meal was absolutely delicious. I did not feel like the neediest customer that some other restaurants make me feel like. Everything was just excellent.
Role Clarity – One of the seven principles…

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