The Chattanooga Ice Cream Division: Case Study: The Chattanooga Ice Cream Division

Decent Essays
The Chattanooga Ice cream Division is a case study that shows just how important team work is and has to be a leading factor for any type of business to succeed. After reading the case it is clear that the lack of communication was the main point of concern from the start. The meeting was held to inform the teams of managers know that they would lose a spot in the store chain in which would clearly hurt the business (Bethel, 2011). In the meeting it was clear that Charles Moore had lacked of communication from each department. The department heads were all reluctant to share any thoughts or ideas during the meetings.
Then again, one might ask how this would benefit the company if the ideas are never spoke of. Once the meeting was begun and
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She had clearly done inquiries and even ventured outside of her department and further researched other areas as it pertained to other departments. Krane is an example of a team player who was not interested in only her department being in good standing, but others as well. The meeting should not have been able to get out of control as Moore should have set the tone from the beginning.
Although it was noted that Moore was nothing like the previous manager, and believed in group decisions and involving each department. That is a great idea, but at what point do you take control of your company that is now about to lose a 25% profit. Being a leader who likes the input of their subordinates is a nice trait to have, but Moore has to come up with a influence tactic that will dictate his beliefs and
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This is shown when Walkins placed blame on Kent Donaldson who is head of the research and development department. It is highly unlikely that one department would be solely responsible for Stay & Shop store deciding to go with a different brand. Unfortunately you have a team of unique mangers that all possess a special talent, but lack the effectiveness of communication amongst one another.
In addition to losing a share of the business profits now Moore is faced with what decision to go with that will not only make up the loss but also keep the business on the market. Moore is faced with a group of negative artist. The characteristics possessed by these individuals are always looking at the situation as a negative, never excepting others ideas, and pessimistic about the outcome of said issue. In order to be a successful business the main topic is and should always be the company being number

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