Bill is a young professional who earns an excellent salary of over $100,000 leading a team of sales representatives. According to Bill, there is a high degree of competitiveness between his employees, and often his team seems to work against each other competing for their commissions. Bill comes to me for help because he is unhappy in his job and has difficulty finding contentment at work. He wants to learn how to become a better leader and find happiness in his work. Bill’s discontent and unhappiness at work are the essential elements requiring attention. These elements may be keeping Bill from becoming an effective leader to his sales team. Bill needs to discover the root cause of his discontent and unhappiness prior to …show more content…
It also allows me to ask Bill several open-ended questions, which tells me if my coaching services will be of benefit to him; in addition, it starts building a bridge of trust and rapport. At the end of our telephone conversation, I am convinced that Bill will benefit from my services and will be a good fit; therefore, Bill agrees to fill out a self-evaluation that I will email to him and we set an appointed time for an initial face-to-face meeting. This self-evaluation called the “Wheel of Life” includes several sectors pertaining to the overall satisfaction within the various areas of life and each sector requires a rating from 1 to 10, with 10 being the most satisfied (Stoltzus, 2005, p. 297). In …show more content…
Bill discovers areas in his personal life causing an imbalance and unhappiness at work after completing the self-assessment exercise. My discipline of active listening, asking specific questions, and holding Bill responsible and accountable has helped Bill find his own solutions and achieve his goals. In addition, the support and encouragement I give Bill has increased Bill’s confidence to start the process of becoming an effective leader. His discontent and unhappiness has diminished as he continues to work through the Wheel of Life. Bill is committed to meeting with me once every two weeks for a span of six