¬¬¬Briefly describe the job advertised, explain where you have found the advert and why the job interests you. (20 marks)
This job listing is for someone who can sell, promote and consult customers on behalf of the company’s clients. This would involve being a spokesperson for whichever organisation you may be representing, including the original company which sent out the job advertisement. There’s a large direct responsibility as the relationship between two different companies is directly affected by your ability to perform to a consistent high standard of customer service.
This business asks that the candidate has between one and three years of experience in areas which would directly relate with face-to-face customer service; sales, retail …show more content…
Explain what selection methods are available to you and which one(s) you would choose for selecting a candidate for this particular job. Give reasons for your answer. (40 marks)
There are many different types of selection methods available to choose from for employers. There are four types of selections methods (Open University 2015); references, interviews, psychometric tests and assessment centres.
References are the contact details of people the candidates has previously worked for. These are considered extremely unhelpful, as the candidate can provide only the reference for biased employers who would praise them. Interviews are considered the most popular method of filtering through candidates, as this gives the employers a chance to gauge the personality of the candidate and see if they might be a good fit in the organisation. Furthermore, it allows them to ask any questions regarding the candidates resume and get a better understanding of their types of experiences or previous jobs.
Interviews also allow the candidate a chance to see the organisation in return. The concept of “panel” interviews has grown in popularity, where the employers have at least two people interview the candidate. This can diminish any prejudice or bias on behalf of the
This job listing is for someone who can sell, promote and consult customers on behalf of the company’s clients. This would involve being a spokesperson for whichever organisation you may be representing, including the original company which sent out the job advertisement. There’s a large direct responsibility as the relationship between two different companies is directly affected by your ability to perform to a consistent high standard of customer service.
This business asks that the candidate has between one and three years of experience in areas which would directly relate with face-to-face customer service; sales, retail …show more content…
Explain what selection methods are available to you and which one(s) you would choose for selecting a candidate for this particular job. Give reasons for your answer. (40 marks)
There are many different types of selection methods available to choose from for employers. There are four types of selections methods (Open University 2015); references, interviews, psychometric tests and assessment centres.
References are the contact details of people the candidates has previously worked for. These are considered extremely unhelpful, as the candidate can provide only the reference for biased employers who would praise them. Interviews are considered the most popular method of filtering through candidates, as this gives the employers a chance to gauge the personality of the candidate and see if they might be a good fit in the organisation. Furthermore, it allows them to ask any questions regarding the candidates resume and get a better understanding of their types of experiences or previous jobs.
Interviews also allow the candidate a chance to see the organisation in return. The concept of “panel” interviews has grown in popularity, where the employers have at least two people interview the candidate. This can diminish any prejudice or bias on behalf of the