The Importance Of First Impressions In Healthcare

Decent Essays
You only get one chance to make a first impression. Humans form opinions about people, places, or things within a few moments. Those few moments play a major role in determining the course of a relationship. That is why it is crucial that healthcare institutions make the best possible first impression. Not only does a negative first impression make the hospital look bad, but it also adds tension to patient-staff relationships. On the other hand, if the patient 's first impression is a positive one, the patient will feel safe and reward the healthcare staff with trust — a valuable commodity in the healthcare field.
A major breakthrough was during Marcus’ stay at the rehabilitation program for the blind in Denver. There he learned the most
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Dasher made Marcus’ life a lot easier by guiding him from place to place. He made sure Marcus got to places safely, and in a timely manner. Dasher, being a dog, received affection from Marcus’ fellow colleagues. This would only benefit Marcus, as it put him in social situations with other students, which would make him feel more at ease to his hectic surroundings. Also, Dasher would constantly attract a horde of females, so he inadvertently became a great wingman for Marcus. When Marcus would feel down about his circumstances and isolate himself from the world, he would always have Dasher by his side for comfort. Dogs are known as man’s best friend — Dasher displayed why that saying still holds …show more content…
One of them being, don 't rush patient interactions or procedures. In his book Engel (2006) writes “While I couldn’t see, walk nor talk, I was still a person; not a body of mass as some “caregivers” had treated me. I wrote scathing notes firing one nurse after she shoved my body around and paid no attention to my hand gestures to slow down or stop” (p. 117). That is a great example of why healthcare workers should take time to care for patients. Don’t rush things and try to pay attention to the patient 's needs. The book also taught me that sometimes it 's just enough to be there for the patient. “She sensed all the fears going through my brain and wanted to help. All I needed was her presence; just someone to stay and convince me I was not alone. A hospital bed in the middle of the night can be the loneliest place on earth” (Engel, 2006, p. 118). That exemplifies what good healthcare is all about. A little empathy and kindness go a long way, and sometimes the kindest thing you can do is be there for

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