Workplace Collaboration Case Study

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Workplace Collaboration “The world has become much more interconnected, and if executives don’t know how to tap into the power of those connections, they’ll be left behind” (Ibarra & Hansen, 2011). Many business owners and managers are finding it increasingly important to direct their focus on their employee collaboration and establish an example of great collaboration. Collaboration should not be developed from middle level management, but should begin with top level management to set the tone. In order for top level managers to be collaborative leaders, they must obtain “strong skills in four areas: playing the role of connector, attracting diverse talent, modeling collaboration at the top, and showing a strong hand to keep teams from …show more content…
However, processing and underwriting were paid salary/hourly and receive a bonus for every loan closed, therefore, the departments would still be paid regardless. However, the true disconnect came during the time loan officers and the operations departments were at different locations. There was no connector (management) that fostered collaboration. As Ibarra and Hansen state, “In business, connectors are critical facilitators of collaboration” (2011). During this time, the company did not enable collaboration through virtual means. Although the technology was available, there was no push to collaborate between buildings. The company should have fostered collaboration through video-conferencing, instant messaging, and other forms of virtual communication. “Global virtual teams are the norm, not the exception. Facebook, Twitter, LinkedIn, video-conferencing, and a host of other technologies and enabled new forms of collaboration that would have been impossible a short while ago” (Ibarra & Hansen, …show more content…
It seems as though this is difficult for upper management to develop because they typically have their standards already set in place. Technology and the generation of workers has changed the concept of the workplace greatly. However, the one thing I have noticed is those managers that allow open communication tend to have a much happier workforce. According to Successful Supervisor, “Healthy communication is the best tool you can use to create successful employees. You should keep an open line of dialogue with your subordinates so that they feel comfortable coming to you with problems or

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