Duality Of Command With Matrix Organizations: Article Analysis

The article that is being reviewed discusses the challenge of duality of command with matrix organizations. This duality exists between the project and functional managers. The article discusses the framework of the matrix organization and the objectives and methodology of three research questions. The article also describes the challenges and power of, and the relationships within the matrix organization. The article also discusses the mechanisms that project and functional managers and their impact on project personnel. This article review is intended to identify and discuss how to overcome the challenge in the duality of command. There are two variations of the matrix organization which have evolved, they are the functional and product matrix. The difference is where the authority lies, in a functional matrix the authority lies with the functional manager, and with a product matrix the authority lies with the project manager. (Daft, 2017) The article is focused on the functional matrix structure. The framework of the functional matrix structure is simple to describe. There are …show more content…
(Moodley, Sutherland, & Pretorius, 2016) The research shows that functional and project managers use different types of power and influence that range from penalty pressure, empowerment of staff, logical arguments, and showing passion and inspiration. The research also shows that what the project and personnel managers perceive as being the most influential tactics are not what the project personnel perceive. In fact, the project manager believes that passion and inspiration are their best tactic while project personnel see that as their worst tactic, which is the same as the project managers. (Moodley, Sutherland, & Pretorius, 2016) This shows that the perception that the manager is being more effective with one type of influencing tactic may not be