Assessment Task 1
A. IMPLEMENTATION PLAN
Goal: lift distribution capacity by 20%
Current resources: 30 employees
- 1 business manager
- 15 employees in picking and packing team
- 10 in distribution team
- 4 in checkout team
Operating hours: 5am to 5pm
Products for distribution: dry food products, chemical cleaners, refrigerated foods, fresh and frozen produces, cigarettes and alcohol.
Strategic direction:
• Increased efficiency in distribution
• Minimise wastage in resources
• Improved technological equipment- better use of computers, iPads to implement better record keeping
• Increase the number of supermarkets we service
• Support innovative thinking, management and leadership skills
• Create a high performing warehouse
• Reduce …show more content…
It’s usually more diverse and complex than the rest of the operation, and it is directly connected to customer satisfaction, so the emphasis on it is warranted. KPI’s for order picking include cost per line item picked, orders picked per hour, picking labor costs, consumables (packing materials, cartons) usage, and cycle times per order. Since shipping’s main focus is customer service, measuring for accuracy and speed are high on most everyone’s list of key performance. An excellent metric is percentage of perfect pick lines.
Employee performance improvement plan
Risk assessment and contingency plan for identified risks
What are the hazards? Who might be harmed and how? What are you already doing? What further action is necessary?
Slips, trips and falls All staff may suffer sprains or fractures if they trip over debris or slip on spillages. ■ Flooring kept dry and quality maintained.
■ All staff trained to maintain good housekeeping standards and ensure stock does not project into gangways.
■ Cleaner empties bins and removes loose debris daily.
■ Pallets stored safely in designated area.
■ Protective non-slip footwear supplied and worn. ■ Suitable absorber to be made available for liquid spills.
■ Staff to be trained to clean and dry any spillages immediately.
■ Extra bins to be provided for waste material near loading
A. IMPLEMENTATION PLAN
Goal: lift distribution capacity by 20%
Current resources: 30 employees
- 1 business manager
- 15 employees in picking and packing team
- 10 in distribution team
- 4 in checkout team
Operating hours: 5am to 5pm
Products for distribution: dry food products, chemical cleaners, refrigerated foods, fresh and frozen produces, cigarettes and alcohol.
Strategic direction:
• Increased efficiency in distribution
• Minimise wastage in resources
• Improved technological equipment- better use of computers, iPads to implement better record keeping
• Increase the number of supermarkets we service
• Support innovative thinking, management and leadership skills
• Create a high performing warehouse
• Reduce …show more content…
It’s usually more diverse and complex than the rest of the operation, and it is directly connected to customer satisfaction, so the emphasis on it is warranted. KPI’s for order picking include cost per line item picked, orders picked per hour, picking labor costs, consumables (packing materials, cartons) usage, and cycle times per order. Since shipping’s main focus is customer service, measuring for accuracy and speed are high on most everyone’s list of key performance. An excellent metric is percentage of perfect pick lines.
Employee performance improvement plan
Risk assessment and contingency plan for identified risks
What are the hazards? Who might be harmed and how? What are you already doing? What further action is necessary?
Slips, trips and falls All staff may suffer sprains or fractures if they trip over debris or slip on spillages. ■ Flooring kept dry and quality maintained.
■ All staff trained to maintain good housekeeping standards and ensure stock does not project into gangways.
■ Cleaner empties bins and removes loose debris daily.
■ Pallets stored safely in designated area.
■ Protective non-slip footwear supplied and worn. ■ Suitable absorber to be made available for liquid spills.
■ Staff to be trained to clean and dry any spillages immediately.
■ Extra bins to be provided for waste material near loading