Wells Fargo’s Technology and Operations Group (TOG) Internship Programs provide participants with a ten-week introduction to Wells Fargo. The internship experience varies departmentally, but generally includes mentoring relationships, related work assignments, coaching, real-world training, managerial performance feedback sessions, group projects, and informative learning sessions with key leaders. The program is designed to provide undergraduate students with a combination of business, technical and professional developmental training opportunities. The program also includes the Wells Fargo Corporate Intern Program virtual learning series. Interns participate in this component by virtually interacting with executives and …show more content…
Within EIT I worked within the Project Management Office (PMO) Center of Excellence (COE) specifically. I reported directly to my Business Systems Consultant manager, Judy K. Haynes and was paired with Tammy Rhoades-Baldwin as my Business Systems Consultant mentor.
My group within the larger PMO group specializes in Projects, Tools and Metrics. In general, this group supports team members with efficiency and effectiveness goals through standard tools, processes and training. My group, specifically supports the Project Management Universal Workstation (PMUWS or Workstation) tool. This tool is the system of record for the EIT line of business. PMUWS is used for all facets of project and program management. My internship project involved acting a liaison between the client area and technical organization by assisting in the planning, conducting and directing of the analysis of business problems as related to …show more content…
Week one of my internship began during version 16.3 of PMUWS release. In keeping with my goals and the department business needs, I began assisting with PMUWS Learning Site 16.3 edits and identifying broken and missing URLs within PMUWS Help documentation. To do so, I went through each Learning Site module and checked that the necessary changes had been made, took print screens of changes as appropriate and documented the changes by adding them to a validation worksheet. During validation, I uncovered errors that were not previously found, documented them and reported my progress in my daily Scrum meeting. Weeks two through ten of the internship were comprised of locating edits for PMUWS 16.4 Help Topics, edits for Help Tutorials, Help validation in the IST environment, entering acceptance criteria and writing test scripts in VersionOne and . Changes and enhancements were made within PMUWS such that required changes to both Help documentation and Help Tutorials. I checked against a list of changes to detect differences and then documented them as locations for edits. I then sent this documentation to contacts in the Learning and Development (L&D) department for review and