Paul is personable and has high attention to detail. He wants to make sure that he provides the right information back to the customer and you learn that through training. He is able to retain information effectively and efficiently. People enjoy working with him, he is someone you can count on to be at work and focuses on the customer’s needs. He is knowledgably with we based programs and can provide multiple resolutions if needed. Wants to make sure that customers situation is resolved before the call is over. He has worked in the financial industry before and he demonstrated for 4 months in a row the highest customer satisfaction rating while working at Wells Fargo and received a
