The Watergate Bay hotel is situated on the North Cornwall coast in Newquay, England, United Kingdom. The hotel was built in 1904 and its purpose was as a railway terminal hotel for a Newquay to Padstow line. (The Watergate Bay Hotel, 2017)
2.2 CLASSIFICATION
The Watergate Bay hotel is rated as a 4.5 star hotel and has been said to be the second best hotel in the Newquay area. This reasoning behind this is due to is impeccable service. (The Watergate Bay Hotel, 2017) …show more content…
These include Coastal Fitness, Surf Clinic and Yoga Break. (The Watergate Bay Hotel, 2017)
The Surf Clinic is part of the Extreme Academy, which is in partnership with the hotel. The extreme Academy offers a school of specialities from surfing, waveski to stand-up paddle surfing and many other extreme water activities all offered at The Watergate Bay Hotel. (The Watergate Bay Hotel, 2017)
2.5 PRODUCTS AND SERVICES OFFERED
The Watergate Bay hotel is rated a 4.5 star hotel and has been said to be the second best hotel in the Newquay area. This reasoning behind this is due to is impeccable service. (The Watergate Bay Hotel, 2017)
The hotel hosts multiple events during the course of the year, ranging from live music, to Polo on the beach, weddings to parties in their Event Space. (The Watergate Bay Hotel, 2017)
“The Event Space is an oak-floored room with timber panelled walls and six meter floor to ceiling glass doors that open out onto a cliff top terrace, boasting spectacular views of the Atlantic Ocean.”- (The Watergate Bay Hotel, 2017)
The Watergate Bay hotel facilitates 70 bedrooms ranging from Standard Room, Better Rooms, Best Rooms, Suites, Family Suite, and Village Family Suites. (The Watergate Bay Hotel, …show more content…
There are tea and coffee facilities, a telephone and 24-hour room service available to all guests. (The Watergate Bay Hotel, 2017)
3. PART A2: CLENAING PLAN
Explain which existing facilities (A1) will be cleaned by the housekeeping department. Develop a well-considered cleaning plan, with performance and productivity standards, frequency of cleaning (including periodical cleaning activities), how facilities are cleaned and which resources are needed.
3.1 Introduction
Housekeeping is a vital part regarding the functioning of the hotel. It involves keeping the hotel clean and tidy. The duties of the housekeeping department are crucial to the revenue of the hotel as the cleanliness of a hotel will always leave an impressionable impact on the guest. Invalid source specified.
3.2 Facilities cleaned by housekeeping
The general area’s that fall under the Housekeeping Departments responsibility are:
Guest Rooms and Bathrooms
Public Area’s (Lobby, public bathrooms, stairs, lifts, corridors)
Banqueting and Conference