Warehouse Case Study

7268 Words 30 Pages
Warehouse assessment in a single tour
M.B.M. de Koster RSM Erasmus University PO Box 1738 3000 DR Rotterdam Netherlands Tel. +31-10-4081719 Fax: +31-10-4089014 rkoster@rsm.nl


Warehouse assessment in a single tour Abstract
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Question 16 supports this area. AREA 5: TEAMWORK, MANAGEMENT AND MOTIVATION As Bartholdi and Eisenstein (1996) and Bartholdi et al. (2000) showed, bucket brigades, a teamwork order-picking concept, can lead to substantial performance (particularly throughput) improvements in picker-to-parts order picking systems. Although the bucket-brigade concept is only applicable under special circumstances, people working as team will perform better than as individuals. This is particularly true in order picking, receiving and shipping. If people are multiskilled and rotate in different areas of the warehouse, this might be an indicator of team spirit. If people are proud of their work and the company, this is a positive indicator. One might try to discern this factor by asking questions to the employees and management. Questions 1, 12, 21 support this area. AREAS 6 AND 7: STORAGE AND ORDER PICKING METHODS Storage and order picking form the heart of most warehouse operations. Warehouse efficiency depends to a large extent on the methods used for storing products and picking the orders. The question is whether the appropriate methods are used. This is probably difficult to assess, particularly for inexperienced visitors. Also, great varieties of storage and picking technologies are available on the …show more content…
Conversely Schuitema, a franchise retail organization, has to restack all of Unilever’s pallets (a main supplier), because they do not fit into the storage slots. The level of supply chain coordination is also visible in the shipping area. An abundance of paperwork needed to ship products is an indicator, as well as the carriers on which products are shipped. If products are shipped on product carriers that return (for example pool pallets, or closed-loop bins), this often indicates an efficient distribution and collection process, coordinated with the recipients. It saves one-way packaging materials which, particularly in Europe, are expensive, not only because of material cost, but also because fees have to be paid to green-dot systems in different countries to organize proper recycling of these materials. If products are shipped in sea containers on slipsheets (loads on flat carton ‘pallets’ that can be pushed into the container by ‘push-pull’ trucks) this saves space in the container and it suggests advanced coordination with the receiving customer (who also needs such a truck). Question 19 refers to this area. AREA 9: LEVEL AND USE OF IT Nowadays, warehouses do not run without a sufficient level of information systems. Best-in class warehouses use systems for electronic information exchange with suppliers, customers, carriers, customs authorities, and brokers in the supply chain. They use a

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